Regulatory Alerts2021-01-01
Circular No. 162: Prohibition of Citing PMA Instructions and Decisions as an Excuse
The Palestine Monetary Authority issued Circular No. 162/2021 to explicitly prohibit money changers and their staff from citing the regulator's instructions or decisions as an excuse for service failures or customer complaints. The directive mandates strict adherence to the highest standards of professionalism and transparency in all financial transactions conducted within Palestine. It further warns that the Authority will enforce appropriate and deterrent penalties against any money changer found violating these operational requirements.
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