Guideline 14.1 Interpretation on Damage Settlement and Repair Cost Calculations

The Polish Financial Supervision Authority clarifies that Guideline 14.1 generally requires insurers to proactively provide claimants with repair cost calculations used to determine benefit values. The Authority confirms that settlements based on claim recognition or agreements without providing such calculations are permissible only when the cost of processing the claim would exceed the amount of the submitted claim. This interpretation applies even if the insurer accepts a specific monetary claim without performing any preliminary or estimated repair cost calculation.

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Poland

Polish Financial Supervision Authority

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