Regulatory Alerts2024-10-11
GEN.S.10.21 Fair Treatment of Customers and Principles Relating to Market Conduct and their Administration by NAMFISA
NAMFISA issued GEN.S.10.21 to establish comprehensive requirements for customer fairness and core market conduct principles. The directive mandates regulated entities to implement robust administrative frameworks ensuring consistent compliance and transparent operational practices across all market activities. These updated standards require firms to align internal policies with newly codified conduct expectations and reporting obligations.
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