2023-04-10
The Dutch Authority for the Financial Markets (AFM) issued this report to analyze the impact of digitalization on the insurance sector and its regulatory framework over the next decade. The document outlines key technological trends such as big data, AI, and IoT, detailing how they enable personalized pricing, new insurance products, and automated claims processing. It further examines the implications of EU policy and changing market roles, urging insurers and regulators to address risks related to data sovereignty, algorithmic bias, and market fairness to ensure consumer protection.