2023-01-01
The Financial Services Authority issued this circular requiring all licensed financial service providers to submit half-yearly consumer protection reports under the Financial Consumer Protection Act by July 15 and January 15. The Authority grants a temporary penalty exemption for the July 15, 2023 deadline to accommodate finalized guidelines and a short submission window. Providers may voluntarily submit reports by the July deadline, but must strictly adhere to the mandatory January 15, 2024 submission schedule.