2025-12-17
The National Bank of Rwanda issues Directive No 43/2025 to establish a comprehensive regulatory framework governing digital account opening, credit, and savings services. The directive mandates transparent pricing models, real-time creditworthiness assessments, and robust consumer consent mechanisms while prohibiting intrusive practices such as unauthorized phonebook access. Financial service providers must deploy user-friendly digital platforms, ensure timely credit bureau reporting, and retain full liability for partnered FinTech providers to safeguard consumer welfare and financial stability.