2025-12-03 | FPR/DIR/PUB/CIR/001/010

Draft Guidelines for Handling Authorised Push Payment Fraud

The Central Bank of Nigeria (CBN) has released draft guidelines for handling Authorised Push Payment (APP) fraud to protect consumers and financial institutions. These guidelines aim to establish preventive measures, manage fraud incidents, and set minimum requirements for financial institutions. Key aspects covered include risk management, complaints resolution, reimbursement processes, consumer education, and sanctions for non-compliance, ensuring a safer digital payment environment for all stakeholders.

Tags
fraud
payments
conduct
consumer
governance
aml
kyc
operational
infosec
disclosure