Regulatory Alerts2024-12-06
Order on Investigations Conducted by Insurance Companies
The Danish Financial Supervisory Authority, acting under the Ministry of Industry, Business and Financial Affairs, issues regulations governing how insurance companies conduct investigations into policyholders. The order mandates that insurers use the least intrusive methods, provide policyholders with collected evidence and a right to comment before denying claims, and restricts the use of personal surveillance to cases with documented suspicion of fraud. It further requires board-level approval for benefit reductions and establishes penalties for non-compliance with these procedural safeguards.
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