2025-11-27 | FPRD/PRD/INT/CCD/005/003

Exposure Draft of the Guidelines for Handling Authorised Push Payment (APP) Fraud

The Central Bank of Nigeria (CBN) requires financial institutions to implement board-approved Early Warning Systems and dedicated data analytics units to proactively red-flag and restrict accounts suspected of Authorised Push Payment fraud. The guidelines impose strict timelines, mandating that banks conclude investigations within 14 days and reimburse eligible customers—who must report incidents within 72 hours—within 48 hours of the decision. In a major shift regarding liability, banks must now split the reimbursement cost equally if neither the institution nor the customer is negligent, whereas any institution found to have inadequate fraud detection systems will be debited for the full exposure amount.

Nigeria

Central Bank of Nigeria

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