Finalised Guidance: Mortgages and coronavirus: updated guidance for firms

The Financial Conduct Authority issued updated guidance for firms regarding mortgage support during the coronavirus pandemic, noting that the Tailored Support Guidance was revoked on 4 November 2024 and replaced by PS24/2. The Payment Deferral Guidance continues to support impacted customers until 31 July 2021, requiring applications by 31 March 2021. Firms are instructed not to enforce repossessions before 1 April except in exceptional circumstances, while the regulator reserves the right to update or amend guidance as uncertainties persist.

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United Kingdom

Financial Conduct Authority

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