The Financial Conduct Authority issued this finalised guidance to clarify expectations for firms offering Pay as You Grow repayment options under the Bounce Back Loan Scheme. It requires lenders and debt collection firms to ensure their practices comply with Chapter 7 of the Consumer Credit Sourcebook when collecting debts from customers. The guidance came into force on 27 January 2021 following a consultation period that incorporated feedback from lenders and trade bodies.
We want firms that provide Pay as You Grow (PAYG) options under the Government’s Bounce Back Loan Scheme (BBLS) to understand our expectations before they start collecting debts from customers.
Read the Finalised Guidance (PDF)
Why we’re publishing this guidance
This guidance aims to help firms understand how they can use and offer PAYG options, complying with Chapter 7 of our Consumer Credit Sourcebook (CONC) where it applies.
Who this applies to
This guidance applies to:
firms providing Bounce Back Loans
debt collection firms working on behalf of lenders collecting and recovering Bounce Back Loans
It’s also relevant to:
groups representing small businesses and small business borrowers, such as sole traders and small partnerships
debt advice bodies providing advice to the self-employed
Background
BBLS is a government scheme that enables smaller businesses to access finance more quickly during the coronavirus (Covid-19) outbreak. On 24 September 2020, the Chancellor announced the introduction of PAYG – a system providing flexibility for repaying a Bounce Back Loan.
We consulted on proposed guidance to help firms in December 2020 and asked for comments. We received 9 responses from lenders, trade bodies and a consumer representative body.
We have summarised their responses and our feedback to them in our Feedback Statement .
This feedback statement summarises the feedback we received on our draft guidance and our response.
Next steps
This guidance will come into force on 27 January 2021 and remains in force unless we vary or revoke it. Guidance is relevant to firm behaviour only to the extent it is current at the time of the behaviour in question.
This guidance is without prejudice to the application of CONC 7 where it applies more generally.
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