Regulatory Alerts2025-12-03
Recommendation No 13/2025 of the Magyar Nemzeti Bank on the digital transformation of credit institutions
The Magyar Nemzeti Bank issued Recommendation No 13/2025 to accelerate the safe digital transformation of credit institutions by mandating the development of comprehensive local digital transformation strategies with measurable key performance indicators. The document requires institutions to expand digital product offerings, encourage customer adoption of digital channels through incentives, and modernize branch networks while ensuring accessibility for persons with disabilities. Furthermore, it obliges credit institutions to align corporate culture and enhance employee digital competencies, while establishing frameworks for the safe and responsible use of artificial intelligence and IT security.
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