2025-05-14

Investor Charter for Registrars to an Issue and Share Transfer Agents (RTAs)

The Securities and Exchange Board of India (SEBI) has issued a circular updating the Investor Charter for Registrars to an Issue and Share Transfer Agents (RTAs) to enhance financial consumer protection and inclusion. The document mandates that all registered RTAs disseminate the updated charter to shareholders and disclose monthly grievance redressal data on their websites by the seventh of the succeeding month. Additionally, the charter outlines specific service timelines, investor rights, and an escalation mechanism involving SEBI's SCORES 2.0 and the SMARTODR platform for dispute resolution.

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India

Securities and Exchange Board of India

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