Regulatory Alerts2012-11-19
Provisions - Out-of-court dispute resolution in banking and financial operations and services (Banking and Financial Arbitrator)
The Bank of Italy maintains a regulatory framework for the out-of-court dispute resolution of banking and financial operations through the Banking and Financial Arbitrator. This document serves as a navigational index, listing consolidated texts and revision updates of the Arbitrator's regulations published between 2009 and 2025. It also references the implementation of Directive (EU) 2021/2167 (SMD) and provides access to the full procedural provisions in PDF format.
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Text of the provision
March 24, 2025
Consolidated text of the provisions
PDF 1 MB
February 13, 2025
February 11, 2025 - Revision of the regulations on the Banking and Financial Arbitrator
PDF 557 KB
February 13, 2025
Provisions implementing Directive (EU) 2021/2167 (SMD)
PDF 587 KB
In-depth section
Publication Date: November 19, 2012
November 13, 2012 - Revision of the regulations on the Banking and Financial Arbitrator pdf 203 KB
Publication Date: June 18, 2009
Text of the provisions pdf 208 KB (as of November 13, 2012)
Publication Date: November 03, 2016
November 2, 2016 - Revision of the regulations on the Banking and Financial Arbitrator pdf 16 KB
Publication Date: November 03, 2016
Text of the provisions pdf 213 KB (as of November 2, 2016)
Publication Date: August 12, 2020
August 12, 2020 – Revision of the regulations on the Banking and Financial Arbitrator pdf 110 KB
Publication Date: August 12, 2020
Text of the provisions pdf 993 KB (as of October 1, 2020)
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