Regulatory Alerts2026-03-11
Guidelines on Electronic Know-Your-Customer (e-KYC)
Bangladesh Bank has issued updated guidelines mandating that scheduled banks, finance companies, and payment service providers implement electronic Know-Your-Customer (e-KYC) processes for digital customer onboarding using National Identification (NID) data and biometric verification. The framework establishes a risk-based approach requiring simplified e-KYC for low-risk, limited-transaction products and regular e-KYC with enhanced due diligence for higher-risk scenarios, while permitting both assisted and self-check-in digital workflows. Institutions must submit quarterly implementation progress reports to designated supervisory departments and ensure traditional paper-based KYC remains available as a fallback for technical failures or customers lacking valid NIDs.