2025-01-01

Circular No. 11/2025: Study on Evaluating Electronic Services and Digital Transformation in Banks

The Palestine Monetary Authority issued Circular No. 11/2025 requiring all banks operating in Palestine to complete an attached questionnaire regarding their electronic services and digital transformation. Banks must submit data for the year 2024 within two weeks of the circular's issuance date of February 6, 2025. The submission must adhere strictly to the accuracy standards and guidelines provided in the accompanying manual.

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Palestine Monetary Authority

Circular No. (11 / 2025) To all banks operating in Palestine Date: Thursday, February 06, 2025

Subject: Study on Evaluating Electronic Services and Digital Transformation in Banks

With reference to the above subject, and to the results of the study regarding the evaluation of electronic services and digital transformation in banks during the previous period concerning data pertaining to the year 2023, all banks are requested to fill out the attached questionnaire within two weeks from the date of issuance of this circular. The questionnaire concerns the evaluation of the electronic services available to them through various electronic channels and the extent of their digital transformation, with the data being for the year 2024. It is necessary to ensure accuracy in the data according to the attached guide.

Supervision Group Palestine Monetary Authority


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