Regulatory Alerts2026-03-24 | BPRD Circular Letter No. 09Consolidated Customer Onboarding Framework
The State Bank of Pakistan’s Banking Policy and Regulations Department has amended its Consolidated Customer Onboarding Framework to expand Roshan Digital Account eligibility to all non-resident natural and juridical persons, including foreign-incorporated entities. The update broadens the statutory definition of non-residents under the Income Tax Ordinance, 2001, while preserving the existing account opening process and seamless customer experience for non-resident Pakistanis. These revised instructions take effect immediately, mandating all regulated entities to implement the updated framework without delay.
Circulars/Notifications - Banking Policy & Regulations Department
BPRD Circular Letter No. 09 of 2026
March 24, 2026
The Presidents/ Chief Executives SBP Regulated Entities
Dear Sir/Madam,
Consolidated Customer Onboarding Framework
Please refer to the Consolidated Customer Onboarding Framework issued vide BPRD Circular No. 01 of 2025 dated July 25, 2025.
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In order to expand the scope of Roshan Digital Accounts to all non-resident persons either natural or juridical including legal entities incorporated or registered abroad and who fall within the definition of non-resident persons under the Income Tax Ordinance, 2001 (XLIX of 2001), the subject Framework has been amended. Details of amendments are provided at Annexure . It is clarified that there is no change in the account opening process of non-resident Pakistanis/POC holders and the banks should make sure that customer experience for account opening remains seamless.
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The above instructions will become effective immediately, and the REs are advised to ensure meticulous compliance of the updated Framework.
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Please acknowledge receipt.
Enclosed:
Annexure
Updated Consolidated Customer Onboarding Framework
Yours truly ,
Sd/-
(Muhammad Afzal Khattak)
Additional Director