Regulatory Alerts2025-10-21
AFM Consumer Monitor Mortgage Closers Report – Spring 2021
The Dutch Authority for the Financial Markets (AFM) issued the Spring 2021 Consumer Monitor on mortgage closers, analyzing recent borrowing trends, advisor interactions, and financial behaviors. The report finds that first-time buyers now represent only 19% of closers due to rising house prices, while renovators and refinancers increase, with annuity and interest-only mortgages remaining dominant and 70% of buyers utilizing financing contingencies. It further details how borrowers reduce mortgage amounts through personal savings, family gifts, or consumer credit, notes a significant shift from face-to-face to online advisory contact due to the pandemic, and highlights that advisor guidance heavily influences adjustments to interest-only loan portions.