Instructions for Filling Out Web Forms for Pension Insurance Companies

Based on Article 15, point 7 of the Act on the Croatian Financial Services Supervisory Agency ("Narodne novine" No. 140/05 and 12/12), the Croatian Financial Services Supervisory Agency (hereinafter: HANFA) adopts on the session of the Board of Directors held on June 17, 2026:

INSTRUCTIONS FOR FILLING OUT WEB FORMS FOR PENSION INSURANCE COMPANIES

1. Introduction

The Instructions contain a description of the content completion of the web forms listed below for pension insurance companies. The web forms are publicly available on the pages reports.hanfa.hr. Technical details regarding the preparation and processing of web forms and their submission to the computer system of the Croatian Financial Services Supervisory Agency (hereinafter: HANFA) are prescribed by the Technical Instruction for the Use of the System for Data Submission in Electronic Form of the Croatian Financial Services Supervisory Agency reports.hanfa.hr.

The web forms for pension insurance companies are:

1. Notifications of registration and change of general data of supervised entities

   By selecting this type of form, the pension insurance company provides information on:

   • Change of company name
   • Registration and change of headquarters/business address
   • Change of contact details
   • Change of business scope
   • Registration and change of share capital

2. Notifications of registration and change of relevant business entities (legal persons)

   By selecting this type of form, the pension insurance company provides information on:

   • Registration of founders and registration and change of company members
   • Registration and change of shares in other legal entities
   • Registration and change of external auditor
   • Registration and change of key function for compliance monitoring
   • Registration and change of key function for risk management
   • Registration and change of key function for internal audit
   • Registration and change of key function for actuaries

3. Notifications of registration and change of relevant business entities (natural persons)

   By selecting this type of form, the pension insurance company provides information on:

   • Registration and change of management board members and executive directors
   • Registration and change of supervisory board members
   • Registration of founders and registration and change of company members
   • Registration and change of prokurists (authorized signatories)
   • Registration and change of key function for internal audit
   • Registration and change of key function for compliance monitoring
   • Registration and change of appointed authorized actuary
   • Registration and change of key function for actuaries
   • Registration and change of key function for risk management

4. Pension insurance companies – submission of electronic documents

   Pension insurance companies, by selecting this type of form, submit documentation that is not standardized through the form of the three types of forms listed above.

2. Forms for Pension Insurance Companies

Pension insurance companies submit documentation to HANFA in the manner prescribed by these Instructions in accordance with their obligations arising from the Act on Pension Insurance Companies and subordinate regulations (e.g., primarily regular reports and reports requested by HANFA according to the relevant rulebook).

For each type of web form, the following fields must be completed as shown in the table and image.

Field	Requirement
Date	Entry of this field is mandatory and the date is entered.
OIB (Personal Identification Number)	Entry of this field is mandatory and the OIB is entered.

2.1. MOD - Notifications of registration and change of general data of supervised entities

2.1.1. Change of Company Name

This form applies to cases where the company changes its name, including cases where it adds the designation "in liquidation," and in addition to the new name, the date of the decision on the relevant change must be entered.

Field	Requirement
Company Name	Entry of this field is mandatory and the new name is entered, including cases where the designation "in liquidation" is added.
Date of Change	Entry of this field is mandatory and refers to the entry of the date of the decision.

The appropriate prescribed documentation is attached to this form in PDF format.

2.1.2. Registration/Change of Headquarters/Business Address

This form applies to the change of the company's headquarters and business address, and new data must be entered according to the form.

Field	Requirement
Type	Entry of this field is mandatory and it is necessary to select from the dropdown menu: 1. Business Address, 2. Headquarters.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.

The appropriate prescribed documentation is attached to this form in PDF format.

2.1.3. Change of Contact Details

The company may use this form to provide information on the change of general contact details of the company, although this submission is not prescribed by subordinate acts.

Field	Requirement
Telephone	Entry of this field is mandatory.
Fax	Entry of this field is optional.
Website	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Mobile Number	Entry of this field is optional.

2.1.4. Change of Business Scope

This form applies to the change of the company's business scope, for which prior approval from HANFA must be obtained; therefore, the date of change entered is the date of registration in the court registry.

Field	Requirement
Change of Business Scope	Entry of this field is mandatory and it is necessary to select one or more values from the dropdown menu, depending on the change of business scope.
Date of Change	Entry of this field is mandatory and the date of registration in the court registry is entered.

The appropriate prescribed documentation is attached to this form in PDF format.

2.1.5. Registration and Change of Share Capital

This form applies to changes in the amount of share capital, whether an increase or decrease, and therefore the new amount of share capital is entered, and the date of registration of the increase or decrease of this capital in the court registry is entered.

Field	Requirement
Share Capital	Entry of this field is mandatory and the amount of share capital is entered numerically.
Date of Change	Entry of this field is mandatory and the date of registration in the court registry is entered.

The appropriate prescribed documentation is attached to this form in PDF format.

NOTE: In addition to the aforementioned web forms, if applicable, only one PDF file is submitted, which contains all the necessary documentation serving as proof of the data entered in the web forms.

2.2. MOD - Notifications of registration and change of relevant business entities (legal persons)

2.2.1. Registration of Founders and Registration and Change of Company Members

This form applies to membership in the company, specifically to members who are legal persons, and founders are entered upon the establishment of the company and members when other persons are entered as shareholders. Data about the member is entered and it is selected whether the level of participation is to be considered a qualifying share or not, as well as the date of the legal transaction of acquisition or disposal of the share/stock.

Field	Requirement
Name of Legal Person	Entry of this field is mandatory.
Type	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
Type of Legal Person	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
OIB	Entry of this field is mandatory.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Website	Entry of this field is optional.
Share	Entry of this field is mandatory and the level of participation is entered in percentage form.
Qualifying Share	Entry of this field is mandatory and it is selected from the dropdown menu: - YES, - NO.
Start Date	Entry of this field is mandatory and the date of registration in the relevant registry is entered.
End Date	Entry of this field is optional and is entered in the case of a change in membership. The date of disposal is entered.
ADD	Allows the entry and change of multiple company members through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

2.2.2. Registration and Change of Shares in Other Legal Entities

This form applies to changes in the shares of the pension insurance company in other legal entities.

Field	Requirement
Company Name	Entry of this field is mandatory.
Type	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
Type of Legal Person	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
OIB	Entry of this field is optional. OIB is entered only when the legal person has its seat in the Republic of Croatia.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Website	Entry of this field is optional.
Share	Entry of this field is mandatory and the level of participation is entered in percentage form.
Qualifying Share	Entry of this field is mandatory and it is selected from the dropdown menu: - YES, - NO.
Start Date	Entry of this field is mandatory and the date of the legal transaction, acquisition, or investment is entered.
End Date	Entry of this field is optional and is entered in the case of a change or termination of the share.
ADD	Allows the entry and change of multiple shares through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

2.2.3. Registration and Change of External Auditor

This form enters data about the external auditor who is a legal person according to the offered options, and under the start date, the date of appointment of the external auditor is entered.

Field	Requirement
Name of Legal Person	Entry of this field is mandatory.
Type	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
Type of Legal Person	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
OIB	Entry of this field is mandatory.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Website	Entry of this field is optional.
Year for Which the Auditor Was Elected	Entry of this field is mandatory.
Start Date	Entry of this field is mandatory and the date of the decision on the appointment of the company's external auditor is entered.

The appropriate prescribed documentation is attached to this form in PDF format.

2.2.4. Registration and Change of Key Function for Compliance Monitoring

This form enters data about the key function for compliance monitoring which is a legal person, and under the start date, the date of appointment is entered, and under the end date, the date of expiration or other termination of the function is entered.

Field	Requirement
Name of Legal Person	Entry of this field is mandatory.
Type	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
Type of Legal Person	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
OIB	Entry of this field is mandatory.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Website	Entry of this field is optional.
Separate Function	Entry of this field is mandatory and it is selected from the dropdown menu: - YES, - NO.
Name of Key Function Holder	Entry of this field is mandatory.
Surname of Key Function Holder	Entry of this field is mandatory.
OIB of Key Function Holder	Entry of this field is mandatory.
Start Date	Entry of this field is optional and is entered in the case of appointment of a new key function for compliance monitoring.
End Date	Entry of this field is optional and is entered in the case of changes to the existing key function for compliance monitoring.
ADD	Allows the entry and change of multiple key functions for compliance monitoring through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

2.2.5. Registration and Change of Key Function for Risk Management

This form enters data about the key function for risk management which is a legal person, and under the start date, the date of appointment is entered, and under the end date, the date of expiration or other termination of the function is entered.

Field	Requirement
Name of Legal Person	Entry of this field is mandatory.
Type	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
Type of Legal Person	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
OIB	Entry of this field is mandatory.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Website	Entry of this field is optional.
Separate Function	Entry of this field is mandatory and it is selected from the dropdown menu: - YES, - NO.
Name of Key Function Holder	Entry of this field is mandatory.
Surname of Key Function Holder	Entry of this field is mandatory.
OIB of Key Function Holder	Entry of this field is mandatory.
Start Date	Entry of this field is optional and is entered in the case of appointment of a new key function for risk management.
End Date	Entry of this field is optional and is entered in the case of changes to the existing key function for risk management.
ADD	Allows the entry and change of multiple key functions for risk management through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

2.2.6. Registration and Change of Key Function for Internal Audit

This form enters data about the key function for internal audit which is a legal person, and under the start date, the date of appointment is entered, and under the end date, the date of expiration or other termination of the function is entered.

Field	Requirement
Name of Legal Person	Entry of this field is mandatory.
Type	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
Type of Legal Person	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
OIB	Entry of this field is mandatory.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Website	Entry of this field is optional.
Separate Function	Entry of this field is mandatory and it is selected from the dropdown menu: - YES, - NO.
Name of Key Function Holder	Entry of this field is mandatory.
Surname of Key Function Holder	Entry of this field is mandatory.
OIB of Key Function Holder	Entry of this field is mandatory.
Start Date	Entry of this field is optional and is entered in the case of appointment of a new key function for internal audit.
End Date	Entry of this field is optional and is entered in the case of changes to the existing key function for internal audit.
ADD	Allows the entry and change of multiple key functions for internal audit through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

2.2.7. Registration and Change of Key Function for Actuaries

This form enters data about the key function for actuaries which is a legal person, and under the start date, the date of appointment is entered, and under the end date, the date of expiration or other termination of the function is entered.

Field	Requirement
Name of Legal Person	Entry of this field is mandatory.
Type	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
Type of Legal Person	Entry of this field is mandatory and it is necessary to select the appropriate type from the dropdown menu.
OIB	Entry of this field is mandatory.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Website	Entry of this field is optional.
Separate Function	Entry of this field is mandatory and it is selected from the dropdown menu: - YES, - NO.
Name of Key Function Holder	Entry of this field is mandatory.
Surname of Key Function Holder	Entry of this field is mandatory.
OIB of Key Function Holder	Entry of this field is mandatory.
Start Date	Entry of this field is optional and is entered in the case of appointment of a new key function for actuaries.
End Date	Entry of this field is optional and is entered in the case of changes to the existing key function for actuaries.
ADD	Allows the entry and change of multiple key functions for actuaries through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

NOTE: In addition to the aforementioned web forms, if applicable, only one PDF file is submitted, which contains all the necessary documentation serving as proof of the data entered in the web forms.

2.3. MOD - Notifications of registration and change of relevant business entities (natural persons)

2.3.1. Registration and Changes of Management Board Members and Executive Directors

This form enters the person - management board member and their personal data according to the offered fields and dropdown menus, under the date of appointment, the start date of the mandate is entered upon new registration, together with the expected expiration date of the mandate. When entering the early termination of the mandate of an existing management board member, only the date of termination of the mandate is entered.

Field	Requirement
Name	Entry of this field is mandatory.
Surname	Entry of this field is mandatory.
Middle Name	Entry of this field is optional. Mandatory data if the person uses a middle name.
OIB	Entry of this field is mandatory.
Date of Birth	Entry of this field is mandatory.
Place of Birth	Entry of this field is mandatory.
Country of Birth	Entry of this field is mandatory.
Street	Entry of this field is mandatory. Croatian citizens enter their residence, foreign citizens enter the address depending on the type of permitted stay.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Mobile	Entry of this field is optional.
Function	Entry of this field is mandatory and it is necessary to select the appropriate function from the dropdown menu: - President of the Management Board, - Vice President of the Management Board, - Member of the Management Board, - Executive Director.
Start Date of Mandate	Entry of this field is optional and the start date of the mandate is entered in the case of appointment of a new management board member.
End Date of Mandate	Entry of this field is mandatory and the date of termination of the mandate is entered.
ADD	Allows the entry of a new and change of an existing management board member through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

2.3.2. Registration and Change of Supervisory Board Members

This form enters the person - supervisory board member and their personal data according to the offered fields and dropdown menus, under the date of appointment, the start date of the mandate is entered upon new registration, together with the expected expiration date of the mandate. When entering the early termination of the mandate of an existing supervisory board member, only the date of termination of the mandate is entered.

Field	Requirement
Name	Entry of this field is mandatory.
Surname	Entry of this field is mandatory.
Middle Name	Entry of this field is optional. Mandatory data if the person uses a middle name.
OIB	Entry of this field is mandatory.
Date of Birth	Entry of this field is mandatory.
Place of Birth	Entry of this field is mandatory.
Country of Birth	Entry of this field is mandatory.
Street	Entry of this field is mandatory. Croatian citizens enter their residence, foreign citizens enter the address depending on the type of permitted stay.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Mobile	Entry of this field is optional.
Function	Entry of this field is mandatory and it is necessary to select the appropriate function from the dropdown menu: - Member of the Supervisory Board (NO), - President of the Supervisory Board, - Vice President of the Supervisory Board.
Start Date of Mandate	Entry of this field is optional and the start date of the mandate is entered in the case of appointment of a new supervisory board member.
End Date of Mandate	Entry of this field is mandatory and the date of termination of the mandate is entered.
ADD	Allows the entry of a new and change of an existing supervisory board member through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

2.3.3. Registration of Founders and Registration and Change of Company Members

This form applies to membership in the company, specifically to members who are natural persons, and founders are entered upon the establishment of the company and members when other persons are entered as shareholders. Data about the member is entered and it is selected whether the level of participation is to be considered a qualifying share or not, as well as the date of the legal transaction of acquisition or disposal of the share/stock.

Field	Requirement
Name	Entry of this field is mandatory.
Surname	Entry of this field is mandatory.
Middle Name	Entry of this field is optional. Mandatory data if the person uses a middle name.
OIB	Entry of this field is mandatory.
Date of Birth	Entry of this field is mandatory.
Place of Birth	Entry of this field is mandatory.
Country of Birth	Entry of this field is mandatory.
Street	Entry of this field is mandatory.
House Number	Entry of this field is mandatory.
Postal Code	Entry of this field is mandatory.
Country	Entry of this field is mandatory and the country name is selected from the dropdown menu.
City	Entry of this field is mandatory.
Telephone	Entry of this field is mandatory.
E-mail	Entry of this field is mandatory.
Mobile	Entry of this field is optional.
Share	Entry of this field is mandatory and the level of participation is entered in percentage form.
Qualifying Share	Entry of this field is mandatory and it is selected from the dropdown menu: - YES, - NO.
Start Date	Entry of this field is mandatory and the date of registration in the relevant registry is entered.
End Date	Entry of this field is optional and is entered in the case of a change in membership. The date of disposal is entered.
ADD	Allows the entry and change of multiple company members through one notification.

The appropriate prescribed documentation is attached to this form in PDF format.

2.3.4. Registration and Change of Prokurists

This form enters the person of the company's prokurist together with their personal data, according to the offered fields. Under the date of appointment, the date of the decision is entered, and the date of termination is entered upon the deletion of the person of the company's prokurist with the date of termination of the function.

Field	Requirement
Name	Entry of this field is mandatory.
Surname	Entry of this field is mandatory.
Middle Name	Entry of this field is optional. Mandatory data if the person uses a middle name.
OIB	Entry of this field is mandatory.
Date of Birth	Entry of this field is mandatory.
Place of Birth	Entry of this field is mandatory.
Country of Birth	Entry of this field is mandatory.
Street	Entry of this field is mandatory.