2026-03-27
The Guernsey Financial Services Commission issued its first thematic review under the Lending, Credit and Finance Law 2022 to assess the conduct of licensed motor finance firms. The review found that firms generally treat customers fairly and comply with key rules, although improvements are needed in commission disclosure, documentation clarity, and record-keeping. While discretionary commissions have been eliminated, the Commission identified inconsistent adherence to advertising standards and urged firms to enhance the accessibility of customer information.