Regulatory Alerts2026-03-17
Adjustments to Proper Conduct of Banking Business Directives for Operation Roaring Lion (Temporary Directive)
The Banking Supervision Department issued a temporary directive granting banks and payment service providers operational flexibility to assist customers affected by Operation Roaring Lion. The regulation temporarily relaxes multiple consumer protection and procedural requirements, including lifting credit offer cooling-off periods, extending credit facility and housing loan processing timelines, waiving physical signatures for payment deferrals, and permitting alternative identity verification for small credit facilities. These emergency adjustments apply until April 30, 2026, and remain in force alongside existing wartime directives to ensure continuous customer relief amid labor shortages and economic strain.
Share