Regulatory Alerts2015-04-30 | JB-2015-3386Resolution No. JB-2015-3386 of the Banking Board of Ecuador
The Banking Board of Ecuador issued Resolution No. JB-2015-3386 to reject the administrative review appeal filed by Manuel Arbeli Bacilio Peralta against Banco del Pacífico S.A. regarding unauthorized ATM withdrawals. The Board ratified the previous decision denying the claim, concluding that the claimant failed to safeguard his debit card and PIN, and that the bank did not violate operational risk management regulations. Consequently, the bank was not held liable for the disputed amounts, and the claimant's request for reimbursement was denied.
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