FS19/2: A Duty of Care and Potential Alternative Approaches – Summary of Responses and Next Steps

The Financial Conduct Authority issued FS19/2 to summarize stakeholder responses to its discussion paper on establishing a duty of care for consumers. The document outlines potential alternative approaches to implementing this duty and details the regulator's next steps in the policy development process. This feedback statement serves as a critical update following the initial consultation period that began in 2018.

United Kingdom

Financial Conduct Authority

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Discussion opened: DP18/5

17/07/2018

Feedback Statement FS19/2

23/04/2019

Consumer Duty Consultation CP21/13

14/05/2021

14/05/2021