2011-10-19

Feedback to CP54 Review of the Consumer Protection Code 2011

The Central Bank of Ireland issued this document to provide clarifications on the revised Consumer Protection Code (2012 Code) following stakeholder consultations. It outlines significant amendments including the prohibition of unsolicited personal visits, stricter rules on conflicts of interest, and new requirements for identifying vulnerable consumers. The text further details specific operational obligations regarding information disclosure, credit affordability assessments, and compliance with data protection laws effective from January 1, 2012.

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Central Bank of Ireland

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