2014-07-25 | CPD/MCD/GEN/STK/01/045

Exposure of Draft Recommendation For Time Bar on Consumer Complaints

The Central Bank of Nigeria (CBN) has proposed a time bar of six years from the date of transaction for managing complaints in the financial industry. This follows a previous request to stakeholders regarding the desirability of placing such a limit on consumer complaints, with consideration given to input received, other jurisdictions' practices, and relevant Nigerian laws. The CBN invites comments on this proposed recommendation within two weeks.

Nigeria

Central Bank of Nigeria

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