Regulatory Alerts2023-09-18
Regulation No. 73/2023 Governing Agent Management
The National Bank of Rwanda issued Regulation No. 73/2023 to establish comprehensive rules for the appointment, authorization, and operational oversight of financial agents. The regulation mandates strict due diligence, clear agency agreements, and defined permissible services while prohibiting specific activities to ensure prudential compliance and risk management. It further outlines financial institutions' obligations regarding consumer protection, anti-money laundering, outsourcing, and regulatory supervision, replacing prior agent management directives.
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