Regulatory Alerts2024-02-13
Methods of Notification to Customers
The Central Bank of Bahrain proposes requiring all addressed financial licensees to implement secure, varied customer notification methods for transactions and account updates. Licensees must provide selectable delivery channels such as in-app alerts, email, and SMS, while ensuring digital switching capabilities, on-screen OTP auto-input, and preferred language selection. The consultation period closes on 13 February 2024, requiring all licensees to submit their feedback, including nil responses, via email in an editable format.
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