2025-06-05

GOAML Registration Guide 2025

The Botswana Financial Intelligence Agency issues this guideline to standardize the digital onboarding of reporting entities, stakeholders, and supervisory bodies onto the goAML compliance platform. Submissions require precise organizational data, including business type, incorporation details, and designated compliance officer credentials, alongside mandatory identity verification and authorized attachment uploads. Users complete the process by validating contact information, resolving captcha verification, and receiving a unique registration reference number for ongoing regulatory reporting.

Non-Bank Financial Institutions Regulatory Authority logo

Botswana

Non-Bank Financial Institutions Regulatory Authority

Click to view thumbnail

GOAML REGISTRATION GUIDELINE

1 6.0 Getting Started When the URL is entered into the Web browser window or clicking on the following URL https://www.fia.org.bw/goamltrn (training environment) https://www.fia.org.bw/goamlcln (live environment), the goAML Financial Intelligence Agency Home Page will be launched. Please refer to the screen on the next page.

2 6.1 Register As Organisation On the Navigation bar > Hover (move) the mouse pointer on the Register link > Click Register As Organisation > The registration screen will be loaded and displayed.

3 6.2 Registration Type The registration type has three entity types to select from Reporting Entity / Stakeholder / Supervisory Body. All specified parties and accountable institutions that have a reporting obligation in terms of the FIA Act 2019 select Reporting Entity.

4 Organization Business Type – Business types (e.g. Bank) > Click Drop down and select appropriate business type is financial – Is it a financial institution or not (banks, money remitters, SACCOS, NPO etc.) Name – The unique name of the registering institution (e.g. Star (Pty) Ltd) Acronym – Acronyms for institutions / Initials for individuals Incorp. Num - Company registration number (from CIPA, Registrar of Societies, and Department of Cooperatives etc.) Swift /Bic – Unique swift code, only mandatory for financial institutions Commercial Name - Not mandatory Incorporation Legal Form - Entity type (Pty, Ltd, CC, SOC etc.) > Click Drop down and select appropriate entity type Incorp. City - (e.g. Gaborone, Francistown, Gweta etc.) Incorporation District - Not mandatory Incorpo. Country - (e.g. Botswana) Name of holding company – Only if associated with holding company Contact Person - Full name and surname of the Compliance Officer E-mail – Preferably a group e-mail account which will be accessible by all authorized users of the goAML system or alternatively the email address of the Compliance Officer

5 URL – Optional (Company website) 6.2.1 Phone – Institution Phone Numbers > Click the plus next “Phone” Contact Type - This can be Business, Private, or other > Click the appropriate contact type Comm. Type - This can be Landline, Mobile, Satellite or Unknown > Click the appropriate communication type Country Prefix - e.g. +267 (Not mandatory) Number - Numeric, digits (e.g. 128012556) Extension - Numeric (e.g. 5425) - not mandatory Comments - if any “Click Add to save the entered phones details”

6 6.2.2 Address – Institution Address > Click the plus next “Address” Type - This can be Business, Private, and Other > Click the appropriate type Address - Physical Address- details like street name, house number etc. Town - Name of town / district as part of a city (not mandatory) City - Name of the city Zip - The postal code of the city (if any) Country - Name of the country of residence State - not applicable for persons in Botswana Comments - If any ”Click Add to save the entered address details”

7 5.3 Registering Person The registration details of the Compliance Officer must be provided in this section. This section registers the individual on the system and goAML saves the username and password during this phase. User Name – Unique username for logging into the system, no duplicates are allowed (between 4 and 50 characters) Email – Unique business Email of the person

8 Password – Password must be between 5 to 10 characters, include capital alpha, alphanumeric and no special characters (e.g. Goaml321) Confirm Password – Retype the password Gender – Male / Female Title – e.g. Ms / Dr / Mrs First Name – First name of the user Last Name – Surname of the user Birth Date – Date of birth > Click field and select the appropriate birth date from the calendar Nationality – As displayed in the National ID card, Passport or any other identification instrument ID Number – 9 digit Botswana ID Number (e.g. 653212356) Occupation – Official job title of the user, i.e. Compliance Officer, MLRO, Director etc. “Where the Registering Person is not a citizen of Botswana a Passport details will be required” Passport Number – Non Botswana passport / Foreign ID/ Permit/ Refugee / Residence number Issuing Country – Country where non Botswana Passport / ID document was issued

9 6.3.1 Phone – Registering Person Phone Numbers > Click the plus next “Phone” Refer to instructions under “Phone – Institution Phone Numbers”

10 6.3.2 Address – Registering Person address > Click the plus next “Address” Refer to instructions under “Address – Institution Address” “The contact details provided for the Specified Party and Accountable Institution and the (Compliance Officer) must be the business contact details”

11 6.4 Attachments Users are required to attach an authorization letter from the entity and a certified copy of the applicable identity document (copy of ID document and/or passport document). To Upload a document > Click Upload button Before submitting the request the user has to type the Captcha (sequence of digits that appears on the screen in this case) into the box without making any errors. Please Note: Refresh the Captcha code by clicking the arrow, if the registration screen has been opened for a long amount of time or when receive a message “Incorrect Captcha” when trying to submit. Type in the numbers as it appears > click Submit Request

12 Once the registration form has been submitted, a registration submitted form will populate with the registration reference number. The reference number is used for any registration related enquiries.


Contact Us: Private Bag 0190, Gaborone Tel: (+267) 399 8400 Fax: (+267) 393 1754 Email: mfed-pro@gov.bw www.finance.gov.bw