2015-09-17 | CPD/DIR/GEN/CPF/02/012

Exposure Of The Draft Consumer Protection Framework By The Central Bank Of Nigeria

The Central Bank of Nigeria (CBN) has developed a Consumer Protection Framework (CPF) to protect consumers of financial services and promote confidence in the financial system. The CPF sets standards for customer service, market discipline, and fair treatment by financial institutions. It was created in accordance with international standards and best practices, as well as principles established by Standards Setting Bodies. The CBN is seeking feedback on the draft CPF to ensure it meets the needs of stakeholders, particularly consumers. The CPF aims to enhance consumer confidence and promote financial stability, growth, and innovation.

Nigeria

Central Bank of Nigeria

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