Regulatory Alerts2026-03-10
Guidance Note on Consumer Protection and Responsible AI/ML Use by Licensed Financial Institutions in the UAE
The Central Bank of the UAE issued this guidance to establish principles for the responsible adoption and use of Artificial Intelligence and Machine Learning by licensed financial institutions, prioritizing consumer protection and ethical conduct. The document mandates robust governance frameworks, strict fairness and non-discrimination standards, and comprehensive transparency requirements, including clear disclosures and opt-out rights for high-impact decisions. It further requires continuous monitoring, meaningful human oversight, and rigorous third-party risk management to ensure data privacy, security, and accountability throughout the AI lifecycle.
Share