2021-05-25

Decision on Conditions and Manner of Establishing and Verifying Identity of a Natural Person through Means of Electronic Communication

The National Bank of Serbia issued this Decision to regulate the conditions and procedures for establishing and verifying the identity of natural persons via video identification without physical presence. It mandates strict organizational, technical, and security requirements for obliged entities, including specialized employee training, secure communication channels, and specific authentication protocols for personal documents. The regulation further outlines prohibited risk categories, consent requirements, documentation retention, and the obligation for entities to notify the regulator before implementing these remote identification services.

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Serbia

National Bank of Serbia

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