2015-04-15 | JB-2015-3360The Banking Board of Ecuador issued Resolution No. JB-2015-3360 to reject a review appeal filed by Banco Pichincha C.A. regarding an unauthorized debit claim. The resolution confirms the Superintendency's order requiring the bank to refund USD 200 to the user due to its failure to maintain proper ATM video surveillance. This decision reinforces the institution's obligation to safeguard deposited funds and adhere to operational risk management standards.