2025-01-01
The Bank of Zambia mandates all electronic money institutions, commercial banks, and deposit-taking non-bank financial institutions to grant the regulator real-time read-only access to their electronic money platforms and associated holding or pool accounts. This requirement, established under Section 19(12) of the National Payment System Directives on Electronic Money Issuance, must be fully implemented by August 15, 2025. Non-compliance with this directive will subject regulated entities to financial penalties and additional supervisory sanctions under the National Payment System Act.
# BANK OF ZAMBIA
## OFFICE OF THE DEPUTY GOVERNOR - OPERATIONS
BOZ/EXEC/DG/psd/bp
July 11, 2025
PSB Circular No. : 08/2025
To : All Heads of Commercial Bank, Electronic Money Institution, and Deposit Taking Non-Bank Financial Institution
## REQUIREMENT TO PROVIDE REAL TIME READ-ONLY ACCESS
Reference is made to the above subject.
In line with Section 19(12) of the National Payment System Directives on Electronic Money Issuance which requires regulated entities to enable real-time monitoring of Holding/Pool Accounts and electronic money platforms by the Bank, the following measures shall be put in place:
1) Electronic money institutions shall provide the Bank with real-time read only access to its platform(s) used to create, manage electronic money and its business analytics tools;
2) Commercial banks and deposit taking non-bank financial institutions shall provide the Bank with real-time read only access to all Holding/Pool Accounts held for electronic money issuance.
The access requested above shall be provided no later than August 15, 2025.
Failure to abide by these directives may result in penalties and where warranted, other supervisory sanctions provided under the National Payment System Act.
Kindly proceed accordingly.
Francis Chipimo (PhD)
DEPUTY GOVERNOR
cc
Governor
Deputy Governor – Administration
Director – Payment Systems
Director – Information and Communications Technology
Director – Prudential Supervision
Director – Financial Conduct Supervision
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