2024-10-01

Summary of Amendments to the Revised Guidelines on Conduct for Capital Market Intermediaries

The Securities Commission issued revised Guidelines on Conduct for Capital Market Intermediaries on 1 October 2024 to mandate a corporate culture focused on delivering specific client outcomes. The amendments introduce new requirements for board and senior management oversight, establish dedicated chapters for the treatment of vulnerable clients and personal advice, and set principles for services provided via online platforms. Additionally, the document enhances existing conduct rules regarding complaint handling, data quality, client information security, and the explanation of contract terms to ensure informed decision-making.

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Malaysia

Securities Commission Malaysia

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