Regulatory Alerts2022-10-31
Attention Points Regarding Potential Mortgage Payment Problems
The Dutch Authority for the Financial Markets (AFM) issues five key recommendations for mortgage providers to improve the management of payment difficulties and prevent future arrears. The regulator mandates the implementation of proactive early-warning models, rigorous effectiveness measurements for all solutions, and specialized handling for vulnerable customers and recurring payment issues. These measures aim to ensure that providers can offer durable, financially sustainable solutions that genuinely restore customers' ability to meet their financial obligations.
Share