2024-01-01
The Palestinian Payment Services Company mandates that banks and payment service providers conduct quarterly internal quality assessments of their E-SADAD services to ensure regulatory compliance and operational performance. The assessment framework requires members to verify critical operational standards, including channel availability, exclusive service provision, OTP security implementation, and the accuracy of biller list updates via API. Approved results must be submitted to the company within five working days of each quarter's conclusion, with immediate corrective actions required for any identified non-compliance issues.