Regulatory Alerts2026-05-26
Decision on Conditions and Manner of Establishing and Verifying Identity of a Natural Person through Means of Electronic Communication
The Executive Board of the National Bank of Serbia adopts this Decision to regulate the conditions and procedures for establishing and verifying the identity of natural persons via video identification without mandatory physical presence. The regulation mandates that obliged entities implement strict internal controls, specialized employee training, and secure technical solutions featuring end-to-end encryption and liveness verification to prevent money laundering and terrorism financing. It further prohibits video identification for high-risk customers, offshore entities, and individuals from jurisdictions with strategic deficiencies, while requiring explicit customer consent and rigorous documentation of the authentication process.
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