Regulatory Alerts2017-01-01
Guidelines on Agent Banking for Banks and Financial Institutions, 2017
The Bank of Tanzania issued these 2017 guidelines to establish a comprehensive regulatory framework for banks and financial institutions conducting agent banking services. The document mandates prior written approval, defines permissible activities such as cash handling and fund transfers, and requires formal agency agreements with clear risk management and governance obligations. It further stipulates technical and security standards, anti-money laundering compliance, non-exclusive agent contracts, and strict prohibitions on sub-contracting and direct customer fees.
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