2024-12-20
Bangko Sentral ng Pilipinas issued Memorandum No. M-2024-044 to mandate specific email formatting and transmission protocols for all BSP-supervised financial institutions. The directive requires strict adherence to a standardized subject line structure and prohibits email settings that block forwarding or duplication to ensure successful delivery. Non-compliance with these requirements results in failed delivery and potential regulatory sanctions, with the guidelines taking effect on January 2, 2025.
re , ". CORRECTED COPY BANGKO SENTRAL NG PILIPINAS MEMORANDUM No. M-2024- 044 OFFICE OF THE DEPUTY GOVERNOR FINANCIAL SUPERVISION SECTOR To : All BSP-Supervised Financial Institutions (BSFls) Subject : Amended Guidelines on the Submission of Reports/Documents and Communications through the BSP Financial Supervision Sector IFSS) Mail-In Account Pursuant to the ongoing initiatives to further enhance the process and services of the FSS. all BSFls shall observe the following guidelines' on the submission of reports/documents and communications to FSS: I. When sending correspondences and reports to FSS through the email address: prescribed format for the subject line, as follows: <FSS Unit Acronym><space><BSFI Acronym><space><Subject Matter Description> a. FSS Unit Acronym refers to the acronym of the FSS Unit that is the intended recipient of the report, document, and/or communication, based on the attached Annex A b. BSFI Acronym refers to the assigned acronym of the BSP-supervised financial institution that is the subject of the email as provided by the FSS supervising department. c. Subject Matter Description refers to the general description of the email submission and/or communication (e. g. name of report/document being submitted ). For example: FSDI ABCKB Reply to Report of Examination as of 31 July 2024 The BSFls, through their Compliance Officers and/or authorized representatives, are expected to ensure that all reports, documents. and other correspondences are transmitted electronically to the prescribed email address. Likewise. sending emails with settings that prohibit forwarding or duplicating is not allowed. . BSF!s shall strictly apply the amended 2 These guidelines shall be adopted for all correspondences and reports usually submitted in hard copy by BSFls to BSP FSS. This is not applicable for correspondences relating to policies and supervision-related correspondences including applications or reports to be submitted electronically to specific FSS Departments leg. . Department of Supervisory Analytics. Financial Supervision Department IX. Supervisory Policy and Research Department. Technology Risk and Innovation Su pelvision Department. and Capital Markets and Trust Supervision Department I. Further. these guidelines supersede Memorandum No. 2021-036 dated 283une 2021 on the submission of reports/documents and communications through BSP FSS Mail. in Account .. . . Pagel of 2
.. . , 3. Non-conformity to the prescribed subject line format. as well as the use of settings that prohibit the BSP from forwarding or duplicating the email, will result in the failure of delivery of the email to the intended recipient. For reports, these may be considered as non-compliance with the BSP reporting standards and may subject the BSFl to applicable sanctions under existing BSP regulations. The auto-generated reply/notice from the fssmail@bsp. gov. ph account shall be considered as proof of the BSP's receipt of the submission, absent notification from the BSP system of the failure of delivery. Non-receipt of an acknowledgement email from the fssmail@bsp. gov. ph account in the BSFl's email within the day shall mean failure of delivery of the message. This Memorandum shall take effect on 02 January 2025, 4. 5. 6. For strict compliance, Att: a/s ,^O December 2024 It;;^t# Page 2 of 2
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