Regulatory Alerts2022-02-08
Notice No. 4 of 2022, dated February 3
The National Bank of Angola issued Notice No. 4 of 2022 to update regulations governing the hiring and operation of banking and payment agents, aiming to expand financial inclusion and improve credit access nationwide. The directive mandates that contracting financial institutions ensure strict compliance with anti-money laundering protocols, confidentiality obligations, and continuous staff training while maintaining full supervisory access to agent operations. It establishes detailed eligibility criteria, explicitly permitted and prohibited activities for both formal and informal agents, and requires comprehensive written contracts covering remuneration, data protection, and transaction monitoring.
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