Regulatory Alerts2015-09-02
Immediate Response to Any Sudden Power or Communication Disruption in ATMs
The Saudi Arabian Monetary Authority mandates that all local banks and financial institutions immediately respond to sudden, unplanned power or communication outages affecting ATMs. Banks must ensure that cash is removed from affected machines within 24 hours if technical or utility issues cannot be promptly resolved, and must incorporate this requirement into their internal procedures effective immediately. SAMA will verify institutional compliance with these directives and has distributed the circular to relevant supervisory and operational departments.
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