2021-07-23
The Croatian Financial Services Supervisory Agency (HANFA) issued this user guide to detail the IDD application’s functionality for registering insurance and reinsurance distributors, managing training records, and synchronizing updated data with official registers. External users access the system via certificates and are granted Level 2, 3, or 4 permissions to input training hours, modify basic personal and corporate data, and assign completed training sessions to distributors. The application automates license extensions based on employment status, expertise thresholds (minimum 15 hours), and proximity to expiry, while sending targeted email alerts to distributors and employers when licenses are approaching expiration.