Regulatory Alerts2019-07-15
Insurance Authority Board Resolution No. 33 of 2019 Concerning the Regulation of the Committees for the Settlement and Resolution of Insurance Disputes
The Insurance Authority Board of Directors issued Resolution No. 33 of 2019 to establish standing committees responsible for settling and resolving insurance disputes between policyholders and companies. The regulation defines the formation, competencies, and procedural rules for these committees, including the use of electronic systems and remote communication technology for filing complaints and conducting hearings. It further outlines the binding nature of decisions, conflict of interest requirements, and the administrative duties of the organizational units supporting the dispute resolution process.
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