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E-mail:fprd@cbn.gov.ng FPR/DIR/GEN/CIR/ 06/017 April 21, 2017 Circular to all Banks, Other Financial Institutions and Mobile Payments Operators GUIDE TO CHARGES BY BANKS AND OTHER FINANCIAL INSTITUTIONS IN NIGERIA The Guide to Bank Charges issued in 2013 sought to reflect developments in the financial market, provide clarity on banking terms, and reduce ambiguity in loan transactions. However, the need to address the absence of a tariff regime for other financial institutions in Nigeria, enhance transparency in the operations of the Guide, and align the provisions to current realities, have necessitated further review of the Guide as clamoured by a broad spectrum of stakeholders. The review was expanded to incorporate the concerns of both operators and users of financial services in Nigeria.
The reviewed Guide provides for charges on various products and services that banks, other financial institutions and mobile payment operators offer to their customers. Banks, other financial institutions and mobile payments operators are required to present any other product, service and/or charge not covered by this Guide to the Central Bank of Nigeria for prior written approval.
"The Guide to Charges by Banks and Other Financial Institutions in Nigeria 2017" is hereby issued and takes effect from May 1, 2017. It replaces the Guide to Bank Charges that came into effect on April 1, 2013.
KEVIN N. AMUGO
DIRECTOR, FINANCIAL POLICY & REGULATION DEPARTMENT
OF NIGE
THE GUIDE TO CHARGES
BY
BANKS
AND
OTHER FINANCIAL INSTITUTIONS
IN NIGERIA
2017 Effective May 1, 2017
Preface
The "Guide to Charges by Banks and Other Financial Institutions" (the Guide) provides a basis for the application of charges on various products and services offered by banks and Other Financial Institutions (OFIs) in Nigeria to their customers. This document applies to banks and other financial institutions under the supervisory purview of the Central Bank of Nigeria (CBN). The charges prescribed in the Guide were arrived at after extensive consultation with stakeholders. The intendment of the Guide is to enhance flexibility, transparency and competition in the Nigerian banking industry.
Where a charge is stipulated as "negotiable", banks and OFIs are required to draw the attention of customers to their rights to negotiate and the two parties are required to mutually agree on the applicable interest and/or charge via a verifiable means. Although the Guide provides for charges on various products and services of banks and OFIs, it is not exhaustive. Banks and OFIs are required to present any new product, service or charge not covered by this Guide to the Central Bank of Nigeria for prior written approval.
A glossary of terms is provided to define/explain the terminologies used in the Guide.
This Guide to Charges, which replaces the Guide to Bank Charges issued in 2013, takes effect from May 1, 2017, and may be reviewed from time to time to reflect changes in the business environment.
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| | TABLE OF CONTENTS |
|---|
| PREFACE __________________________________________________________________________ 2 | | |
| TABLE OF CONTENTS ________________________________________________________________ 3 | | |
| PART 1: BANKS _____________________________________________________________________ 5 | | |
| SECTION 1: INTEREST ON DEPOSITS ___________________________________________________________ 6 SECTION 2: INTEREST RATES AND LENDING FEES ________________________________________________ 7 SECTION 3: CURRENT ACCOUNT MAINTENANCE FEE ____________________________________________ 10 SECTION 4: COMMISSION ON BONDS GUARANTEES & INDEMNITIES, ETC. __________________________ 11 SECTION 5: FOREIGN EXCHANGE COMMISSION/CHARGES________________________________________ 12 SECTION 6: BILLS FOR COLLECTION___________________________________________________________ 13 SECTION 7: STRAIGHT FORWARD HANDLING OF DOCUMENTS ____________________________________ 14 SECTION 8: INWARD AND OUTWARD LETTERS OF CREDIT ________________________________________ 15 SECTION 9: INTERNAL TRANSACTIONS (WITHIN NIGERIA) ________________________________________ 17 SECTION 10: ELECTRONIC BANKING __________________________________________________________ 18 SECTION 11: MISCELLANEOUS ______________________________________________________________ 21 | |
| PART 2: | | OTHER FINANCIAL INSTITUTIONS ____________________________________________ 24 |
| PART 2 (A): MICRO‐FINANCE BANKS ___________________________________________________ 25 | | |
| SECTION 1: INTEREST ON DEPOSITS __________________________________________________________ 26 SECTION 2: INTEREST RATES AND LENDING FEES _______________________________________________ 27 SECTION 3: CURRENT ACCOUNT MAINTENANCE FEE ____________________________________________ 30 SECTION 4: COMMISSION ON GUARANTEES & INDEMNITIES _____________________________________ 31 SECTION 5: INTERNAL TRANSACTIONS (WITHIN NIGERIA) ________________________________________ 32 SECTION 6: ELECTRONIC BANKING ___________________________________________________________ 33 SECTION 7: MISCELLANEOUS _______________________________________________________________ 35 | |
| PART 2 (B): PRIMARY MORTGAGE BANKS ______________________________________________ 37 | | |
| SECTION 1: INTEREST ON DEPOSITS __________________________________________________________ 38 SECTION 2: INTEREST RATES AND LENDING FEES _______________________________________________ 39 SECTION 3: CURRENT ACCOUNT MAINTENANCE FEE ____________________________________________ 41 SECTION 4: ELECTRONIC BANKING ___________________________________________________________ 42 SECTION 5: MISCELLANEOUS _______________________________________________________________ 44Page 3 of 68 | |
| PART 2 (C): FINANCE COMPANIES_____________________________________________________ | | 46 |
|---|
| SECTION 1: INTEREST ON BORROWINGS ______________________________________________________ 4 | 7 | |
| SECTION 2: INTEREST RATES AND LENDING FEES _______________________________________________ 4 | 8 | |
| SECTION 3: MISCELLANEOUS _______________________________________________________________ 5 | 0 | |
| PART 3: MOBILE MONEY OPERATORS__________________________________________________ | | 51 |
| SECTION 1: AGENT‐INITIATED TRANSACTIONS _________________________________________________ 5 | 2 | |
| SECTION 2: SELF‐SERVICE, CUSTOMER INITIATED TRANSACTIONS _________________________________ 5 | 3 | |
| SECTION 3: OTHER TRANSACTIONS __________________________________________________________ 5 | 4 | |
| PART 4 - GLOSSARY ________________________________________________________________ | | 55 |
| PART 5 ‐ MINIMUM DISCLOSURE REQUIREMENTS IN OFFER LETTERS FOR CREDIT FACILITIES/LOAN | S60 | |
| GENERAL REQUIREMENTS__________________________________________________________________ 6 | 1 | |
| CONSUMER LOANS _______________________________________________________________________ 6 | 3 | |
| MORTGAGE LOANS _______________________________________________________________________ 6 | 5 | |
| OVERDRAFTS ____________________________________________________________________________ 6 | 7 | |
| MINIMUM DISCLOSURE REQUIREMENTS FOR CONTINGENT LIABILITIES ____________________________ 6 | 8 | |
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Part 1: Banks
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Section 1: Interest On Deposits
| DESCRIPTION | RATE |
|---|
| 1.1 | Current account in credit | Negotiable |
| balance | | |
| 1.2 | Savings Account | Minimum of 30% of MPR p.a. (not applicable if a customer makes more than 4 withdrawals in a month) |
| 1.3 | Term Deposit Accounts | Negotiable |
| 1.4 | Domiciliary Accounts: 1.4.1 Current Accounts | Negotiable |
| 1.4.2 | Savings Accounts | Negotiable |
| 1.5 | Deposits held as collateral | Negotiable subject to minimum of 30% of MPR p.a. |
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| DESCRIPTION | RATE |
|---|
| 2.1 | Interest Rate[1]: 2.1.1 Local Currency Loans | Negotiable (the rate should anchor MPR, reflecting the risk-based pricing model). Also, when the bank intends to introduce a new rate different from the agreed rate, the bank should notify the customer of the new rate at least 10 business days in advance of the application of the new rate. |
| 2.1.2 Mortgage Financing | Negotiable subject to a maximum of MPR + 5% | |
| 2.1.3 Interest Rate - Foreign | Negotiable | |
| currency Loans 2.1.4 Interest on authorized | Negotiable (the rate should anchor MPR, reflecting | |
| OD | the risk-based pricing model). Also, when the bank intends to introduce a new rate different from the agreed rate, the bank should notify the customer of the new rate at least 10 business days in advance of the application of the new rate. | |
| 2.1.5 Unauthorized OD/Credit | Not permissible except as a result of facility repayment (where it occurs, Penal Rate as provided in Section 2.1.9 shall apply) | |
| 2.1.6 Drawing against | Negotiable (the rate should anchor MPR, reflecting | |
| Uncleared Effects | the risk-based pricing model). | |
| 2.1.7 Equipment Leasing | Negotiable (the rate should anchor MPR, reflecting the risk-based pricing model). Also, when the bank intends to introduce a new rate different from the agreed rate, the bank should notify the customer of the new rate at least 10 business days in advance of the application of the new rate. Negotiable | |
| 2.1.8 Discountable instruments e.g. Usance bill, Bankers' Acceptance, Commercial Papers, Promissory Notes etc. | Page 7 of 68 | |
| DESCRIPTION | RATE |
|---|
| 2.1.9 Penal Rate1 | Naira loans and advances: Maximum of 1% flat per month of unpaid amount in addition to charging current rate of interest on outstanding debt (without prejudice to the provisions of the Prudential Guidelines on the limitation of accruals) | |
| Penal rate is in respect of past due loans & advances, including excess over authorized OD/credit limit (which may arise from 2.1.5) | Foreign currency loans and advances: Maximum of 0.25% flat per month of unpaid amount in addition to charging current rate of interest on outstanding debt (without prejudice to the provisions of the Prudential Guidelines on the limitation of accruals). | |
| 2.2 | Lending Fees NB: Total lending fees shall not exceed 2 per cent | Negotiable subject to maximum of 1% of the principal amount disbursed (one off charge). |
| 2.2.1 Management fee2 covering processing, appraisal, ancillary and other related fees on a new loan application (one-off charge). 2.2.2 Facility Enhancement Fee | Negotiable subject to maximum of 1% of the additional amount disbursed (one off charge). | |
| This fee applies when an additional amount is granted to a customer. Where this fee applies, management fee shall not apply. 2.2.3 Restructuring Fee (restructuring at the instance of customer) | Negotiable, subject to a maximum of 0.5% of the outstanding amount being restructured (one off charge). | |
1 Seven (7) days shall be allowed within which there will be no penal charge on late repayments. 2 Management fee is chargeable for all fresh requests and renewal of expired facilities. No charges for requests declined'
| DESCRIPTION | RATE |
|---|
| Management fee is not applicable in the case of a restructured facility 2.2.4 Commitment Fee | Negotiable, subject to a maximum of 1% on the undisbursed amount (one-off charge) | |
| 2.3 | Charges for Consortium | |
| Lending 2.3.1 Agency Fee | Negotiable | |
| 2.3.2 Management Fee | Negotiable subject to a maximum of 1% of principal amount (one–off charge)' | |
| 2.3.3 Commitment/NonDrawing Fee | Negotiable subject to a maximum of 0.5% of the undisbursed amount (one-off charge) | |
| 2.3.4 Commission charges for | Negotiable | |
| underwriting services | | |
| 2.4 | Advisory/Consultancy fee | Negotiable (only applies where there is a written advisory/consultancy agreement between the bank and the customer) |
| 2.5 | Credit Reference Reports3 | Cost recovery |
| 2.6 | Interbank Borrowing Rate: 2.6.1 Overnight /Call money | Negotiable |
| 2.6.2 Tenured | Negotiable | |
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3 This is applicable to only customer-induced credit reference reports. For loans granted, this cost would be part of the management fee and therefore, the customer should not be charged. For credits not granted as a result of negative credit report, full cost recovery should be borne by the customer.
SECTION 3: CURRENT ACCOUNT MAINTENANCE FEE
| DESCRIPTION | RATE Negotiable subject to a maximum of N1 per mille |
|---|
| 3.1 | Current Account Maintenance Fee (CAMF): Applicable to current accounts ONLY in respect of customer-induced debit transactions to third parties and debit transfers/lodgments to the customer's account in another bank. Note that CAMF is not applicable to Savings Accounts PAGE LEFT BLANK FROM THIS POINT | |
Section 4: Commission On Bonds Guarantees & Indemnities, Etc.
| DESCRIPTION | RATE |
|---|
| 4.1 | Bid bond/Tender Security/Bid | Negotiable subject to a maximum of 1% of the |
| Security | Bond value (one-off charge) Negotiable subject to a maximum of 1% of the Bond value (one-off charge) | |
| 4.2 | Performance bond (chargeable from date of contingent liability) | |
| 4.3 | Advance Payment Guarantee (APG) | Negotiable subject to a maximum of 1% of the APG value (one-off charge) |
| (chargeable from date of contingent liability) | | |
| 4.4 | Third-party Cheque | To be discouraged - However, negotiable for nonclearing financial institutions e.g. Micro-finance |
| Indemnities | banks, | |
| 4.5 | Bank Guarantee | Negotiable subject to a maximum of 1% (one-off charge) |
| 4.6 | Other Bonds, Guarantees and | Negotiable subject to a maximum of 1% (one-off |
| Indemnities | charge) | |
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Section 5: Foreign Exchange Commission/Charges
| DESCRIPTION | RATE |
|---|
| Purchases: | |
| 5.1 | Purchases from CBN | As may be advised by the CBN. |
| 5.2 | Inter-bank purchases | As may be advised by the CBN No charge |
| 5.3 | Inward Telegraphic/SWIFT and other transfers expressed in foreign currency | |
| 5.4 | Travelers Cheques | As may be advised by the CBN |
| 5.5 | Foreign Currency purchases | Interbank foreign exchange bid rate |
| from customers | | |
| Sales: | |
| 5.6 | Outward Telegraphic/SWIFT | Swift cost recovery, 0.5% commission on transfer |
| and other transfers | plus associated offshore bank charges (where applicable) | |
| 5.7 | Foreign currency sales to | As may be advised by the CBN |
| customers | 0.05% of transaction value or $10, whichever is lower | |
| 5.8 | Commission on withdrawals from Domiciliary Accounts (whether savings or current account) | |
| 5.9 | Foreign draft purchase | 0.1% of the value of the cheque + Offshore charges |
| 5.10 | Collection Charge on | 1% of cheque value or Naira equivalent of US $10 |
| Cheques | whichever is lower | |
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Section 6: Bills For Collection
| DESCRIPTION | RATE |
|---|
| Bills for collection (Inward) | |
| 6.1 | Collection: 6.1.1 Commission on Bills for | Negotiable subject to a maximum of 0.5% of the bill |
| Collection | value | |
| 6.1.2 Postage (where | Actual cost of postage | |
| applicable) 6.1.3 Communication | Actual cost of communication | |
| charge (where applicable) | N5,000 per month | |
| 6.2 | Holding charges after nonpayment, chargeable one month after due date | N3,000 plus cost of SWIFT |
| 6.3 | Extension charges for sight bills altered to tenured (usance) bills | |
| 6.4 | Protest charges plus Notary | Cost of postage, (chargeable only where the |
| Public Fees | agreement specifies that the customer will pay) | |
| Bills for Collection (Outward) | Negotiable subject to a maximum of 0.5% |
| 6.5 | Collection commission: Commission on Bills for Collection | |
| 6.6 | Bills for Collection - | Negotiable |
| Negotiation | PAGE LEFT BLANK FROM THIS POINT | |
SECTION 7: STRAIGHT FORWARD HANDLING OF DOCUMENTS
| DESCRIPTION | RATE |
|---|
| 7.1 | Export Documents Delivery | Negotiable subject to a maximum of N5,000 plus cost of courier |
| 7.2 | Import Documents: 7.2.1 Delivery | Negotiable subject to a maximum of N5,000 plus cost of courier |
| 7.2.2 Bills for collection | Negotiable subject to a maximum of N5,000 plus | |
| against acceptance | cost of courier | |
| 7.2.3 Bills for Collection | Cost of courier | |
| against payment PAGE LEFT BLANK FROM THIS POINT | | |
| SECTION 8: INWARD AND OUTWARD LETTERS OF CREDIT | | |
|---|
| DESCRIPTION | RATE |
| Inward Letters of Credit (Export) N5,000 flat | |
| 8.1 | Processing and Registration of Nigerian Export (NXP) Form | |
| 8.2 | Advising Commission: | N5,000 flat |
| 8.2.1 Where a Nigerian bank simply verifies authenticity of the Credit and delivers same. | 0.05% of the value, subject to a minimum of Naira equivalent of US $25 | |
| 8.2.2 Where a Nigerian bank has to rewrite the Credit at the instance of the customer | | |
| 8.3 | Commission on | Minimum of N5,000 subject to a maximum of 0.5% of |
| Confirmation of LC | the face value. | |
| 8.4 | Letter of Credit - Negotiation | Negotiable |
| Outward Letters of Credit (Import) | |
| 8.5 | Purchase of Form A | N100 per form |
| 8.6 | Form M: 8.6.1 Processing | N3,000 in addition to maintenance fee on e-Form platform in line with CBN directive |
| 8.6.2 Amendment | Negotiable subject to a maximum of N5,000 | |
| 8.6.3 Revalidation/ | Negotiable subject to a maximum of N5,000 | |
| Extensions | | |
| 8.7 | LC Establishment | |
| Commission 8.7.1 For credits up to 180 | 1% of face value | Page 15 of 68 |
| DESCRIPTION | RATE |
|---|
| days 8.7.2 For credits up to 270 | 1.25% of face value | |
| days | 1.5% of face value | |
| 8.7.3 For credits up to 360 days (these charges are on the period of validity of the credit) | | |
| 8.8 | Renewal and extension in | |
| the LC value: 8.8.1 Renewals | Commission on applicable LC establishment | |
| 8.8.2 Extensions | N5,000.00 flat | |
| 8.9 | Increases or Enhancements | Additional establishment commission should be |
| in the LC value: | charged on the amount of any increase for the unexpired period of validity of credit (in line 8.7 above) | |
| 8.10 | Amendment of LC at the | N2,000 per application |
| instance of the customer | | |
| 8.11 | Usance Bill under Credit | |
| Guarantee Commissions: 8.11.1 Where the bill is less | N3 per mille per month | |
| than one year 8.11.2 Where the bill | N5 per mille per month | |
| exceeds one year | | |
| 8.12 | Pre-Arrival Assessment | N2,500 flat irrespective of payment mode |
| Report (PAAR) | PAGE LEFT BLANK FROM THIS POINT | |
Section 9: Internal Transactions (Within Nigeria)
| DESCRIPTION | RATE | |
|---|
| 9.1 | Bank Drafts 9.1.1 Customer | Current Account: - N300 Savings Account: - N500 | |
| 9.1.2 Non-Customer | N500 + 0.1% of Draft value | |
| 9.2 | Draft Repurchase | No charge N200 flat. However, banks are enjoined to undertake KYC on such customers. | |
| 9.3 | Charge paid by nonaccount holders for initiating cash transactions (e.g. local money transfer, Prepaid Card loading), subject to maximum daily limit of N20,000 | | |
| 9.4 | Cash handling charge | As may be advised by the CBN | |
| 9.5 | Special Clearing of | Negotiable | |
| Cheques | (a) | Intra-bank N300 (One-off) |
| 9.6 | Standing Order Charge (InBranch) at the instance of the customer | (b) | Inter- bank N300 (one-off) plus applicable in |
| Branch Electronic Funds Transfer charge | | |
| 9.7 | Direct Debit | As may be advised by CBN | |
| 9.8 | Safe Custody | Negotiable | |
| 9.9 | Stopped Cheques | N500 per order | |
| 9.10 | Purchase/sale of Treasury | a. Processing fee - N100 flat | |
| Bills for customers | b. Custodian fee - in line with extant Guidelines on Custodianship on Money Market and Other Fixed Income Instruments (applicable on Treasury bills purchase) (c) Settlement of trade via S4 - Cost recovery Page 17 of 68 | |
Section 10: Electronic Banking
| DESCRIPTION | RATE |
|---|
| 10.1 | Internet Banking: 10.1.1 Hardware Token | Cost recovery subject to a maximum charge of N3,500 |
| 10.1.2 Software Token - One | No charge. |
| Time Password (OTP) | However, where the OTP is sent to the customer via SMS, a charge of not more than N4/SMS shall apply |
| 10.1.3 Hardware Token | Cost recovery subject to a maximum of N3,500 |
| replacement | (Customer to bear cost only in the event of physical damage, loss of token or replacement after expiration) 0.75% of transaction value but not more than N1,200 |
| 10.1.4 Bills Payment (Including Bills Payment through other E-channels) | |
| 10.2 | Electronic Funds Transfer: 10.2.1 Below N10,000,000 | N50 |
| 10.2.2 N10,000,000 and | N50 |
| above 10.2.3 RTGS | N550 |
| 10.3 | Card Maintenance Fee | $20 p.a. (or its equivalent) |
| 10.3.1 Foreign Currency Denominated debit/credit cards 10.3.2 Naira debit/credit | N50 monthly |
| card | |
| 10.4 | Credit Card Charges: 10.4.1 Issuance Fee | N1,000 (one-off charge). The same charge applies irrespective of card type (i.e. regular or premium card) Page 18 of 68 |
| DESCRIPTION | RATE | |
|---|
| 10.4.2 Replacement fee (at customer's instance for lost or damaged cards) | | N1,000 (one-off charge). The same charge applies irrespective of card type (i.e. regular or premium card) | |
| 10.4.3 Renewal fee (upon | | N1,000 (one-off charge). The same charge applies | |
| expiry of existing cards) | | irrespective of card type (i.e. regular or premium card) | |
| 10.4.4 Interest charges | | Negotiable | |
| 10.5 | Debit Card Charges: 10.5.1 Issuance Fee | N1,000 (one-off charge). The same charge applies irrespective of card type (i.e. regular or premium card) | |
| 10.5.2 Replacement fee (at customer's instance for lost or damaged cards) | | N1,000 (one-off charge). The same charge applies irrespective of card type (i.e. regular or premium card) | |
| 10.5.3 Renewal fee (upon | | N1,000 (one-off charge). The same charge applies | |
| expiry of existing cards) | | irrespective of card type (i.e. regular or premium card) | |
| 10.5.4 Prepaid card | | No charge | |
| loading/unloading | | | |
| 10.6 | ATM Transactions: 10.6.1 On-us (withdrawal | No charge | |
| from issuing bank's ATM) | | N65 after the third withdrawal within the same month | |
| 10.6.2 Not on-us (withdrawal from other bank's ATM) in Nigeria. | | Exact cost by international acquirer (cost recovery) | |
| 10.6.3 International withdrawals (per transaction) whether debit/credit card | | | Page 19 of 68 |
| DESCRIPTION | RATE |
|---|
| 10.7 | Merchant Service Commission (MSC): | Negotiable |
| General Merchant (Including Domestic, International Travels and Entertainment) | |
| 10.8 | Bulk Payments (e.g. Salaries, | Negotiable subject to a maximum of N50 per |
| Dividends etc) | beneficiary payable by the sender |
| 10.9 | Transaction Alerts 10.9.1 SMS alert (Mandatory) | Not more than N4/SMS. (Fees on alerts are restricted to only customer-induced transactions). All associated notifications relating to a particular transaction should be consolidated into a single SMS alert. |
| However, where a customer opts not to receive sms alert, the customer should issue an indemnity (for losses that may arise as a result) to the bank. 10.9.2 Email notification | No charge |
| 10.10 | PIN reissue | No charge |
| 10.11 | PIN reset | No charge Cost recovery |
| 10.12 | Use of Unstructured Supplementary Service Data (USSD) | |
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Section 11: Miscellaneous
| DESCRIPTION | RATE |
|---|
| 11.1 | Reactivation of accounts | No charge No charge |
| 11.2 | Closure of Account (savings, current, or domiciliary) | |
| 11.3 | Insurance Premium paid | Exact Premium (customer to choose from a list of at |
| on behalf of customers | least 3 insurance companies to be recommended by the bank) | |
| 11.4 | Issuance of statement of | |
| account: | No charge | |
| 11.4.1 Mandatory monthly issuance of statement of account on current and savings accounts | Maximum of N20 per page | |
| 11.4.2 Special request for statement of account (request in a manner other than agreed on mandatory issuance) | | |
| 11.5 | Returned Cheques: | No charge |
| 11.5.1 Due to reasons other than the account being unfunded 11.5.2 Due to the account | 1% of amount or N5,000 whichever is higher (to be | |
| being unfunded | borne by drawer only). This is without prejudice to the Dud Cheque Act | |
| 11.6 | Business visit initiated by | |
| customer: 11.6.1 Local | No charge | |
| DESCRIPTION | RATE |
|---|
| 11.6.2 Foreign | Negotiable N500 per request | |
| 11.7 | Status enquiry at the request of customer Define in glossary | No charge |
| 11.8 | Letter of Discharge for facilities repaid by customer | |
| 11.9 | Verification of customers' documents with Government Agencies: | Cost recovery |
| 11.9.1 | Search at | |
| Corporate Affairs Commission (CAC), land registry, legal search etc. 11.9.2 Obtaining Certified | Cost recovery | |
| True Copy (CTC) 11.9.3 Perfection of | Cost recovery | |
| security for credit facilities. | N500 plus Cost of Postage (if applicable) | |
| 11.10 | Confirmation of overseas enquiries to correspondent bank at the instance of the customer | Negotiable |
| 11.11 | Intermediation fees for commercial papers (to be borne by the issuer) | |
| 11.12 | Issuance of withdrawal | No charge |
| Booklet/Passbook | | |
| 11.13 | Customized deposit | Cost Recovery |
| booklet | | |
| DESCRIPTION | RATE No charge |
|---|
| 11.14 | Over-the-counter cash withdrawals below the limit set by the CBN cash withdrawal/lodgment policy | No charge |
| 11.15 | Intra-bank cash Deposits/withdrawals within limits approved by the CBN | |
| 11.16 | Cost of Cheque Books 11.16.1 Cheque Books | Cost recovery |
| 11.16.2 Counter Cheque | N50 per leaflet | |
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PART 2: OTHER FINANCIAL INSTITUTIONS
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|---|
PART 2 (A): MICRO-FINANCE BANKS
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Section 1: Interest On Deposits
| DESCRIPTION | RATE |
|---|
| 1.1 | Current accounts | Negotiable |
| 1.2 | Savings accounts | Minimum of 30% of MPR p.a. (not applicable if a customer makes more than 4 withdrawals in a month) |
| 1.3 | Term Deposit Accounts | Negotiable |
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| DESCRIPTION | RATE |
|---|
| INTEREST RATES | Negotiable |
| 2.1 | Interest Rate on loans, authorized overdrafts and other advances/facilities1 Note that when there is a change in the agreed rate, the customer must be notified within 5 business days in advance of application of the new rate. | |
| 2.2 | Unauthorized Overdraft | Not permissible except overdraft occasioned by loan and advances repayment and interest. Where this occurs, Penal Rate, as in 2.5 below, shall apply |
| 2.3 | Drawing against Uncleared | Negotiable |
| Effects | Negotiable |
| 2.4 | Micro Leasing/Microfinancerelated Hire purchase | Maximum of 1% flat per month on unpaid amount in addition to charging current rate of interest on outstanding debt (without prejudice to the provisions of the Prudential Guidelines on the limitation of accruals) |
| 2.5 | Penal rate2 for late repayment of loans, authorized overdrafts, micro leases, microfinance-related hire purchase and other advances/facilities, including unauthorized overdraft as in 2.2 above. | |
| Lending Fees | Negotiable subject to maximum of 1% of the principal amount disbursed (one off charge). |
| 2.6 | Management fee3 covering processing, appraisal, ancillary and other related | |
| 1 Three (3) days from the date of execution, shall be allowed within which the contract may be rescinded | | |
1 Three (3) days from the date of execution, shall be allowed within which the contract may be rescinded provided no draw down has been made 2 Three (3) days shall be allowed within which there will be no penal charge on late repayments.
3 Management fee is chargeable for all fresh requests and renewals of expired facilities. No charges for requests declined'
| DESCRIPTION | RATE |
|---|
| fees on a new loan application (one-off charge). | | |
| 2.7 | Facility Enhancement Fee | Negotiable subject to maximum of 1% of the additional amount disbursed (one off charge). Where this fee applies, management fee shall not apply. |
| 2.8 | Restructuring Fee (Restructuring at the instance of customer) | Negotiable, subject to a maximum of 0.50% on the outstanding amount being restructured (one off charge). |
| Management fee is not applicable in the case of a restructured facility | Negotiable, subject to a maximum of 1% of the undisbursed amount (one-off charge) | |
| 2.9 | Commitment Fee: A fee charged by a financial institution for an undisbursed facility in order to keep the line of credit open | |
| 2.10 | Advisory/Consultancy fee | Negotiable. But only applies where there is a written advisory/consultancy agreement between the bank and the customer |
| 2.11 | Credit Reference Reports4 | Cost recovery |
| 2.12 | Charges for Consortium | |
| Lending | | |
| 2.12.1 Agency Fee | Negotiable |
| 2.12.2 Management Fee | Negotiable subject to a maximum of 1% of principal amount (One–off charge)' |
| 2.12.3 Commitment/NonDrawing Fee | Negotiable subject to a maximum of 0.5% of the undisbursed amount (one-off charge) |
4 This is applicable to only customer-induced credit reference reports. For loans granted, this cost would be part of the management fee and therefore, the customer should not be charged. For credits not granted as a result of negative credit report, full cost recovery should be borne by the customer.
| DESCRIPTION | RATE |
|---|
| 2.12.4 Commission charges | Negotiable | |
| for underwriting services PAGE LEFT BLANK FROM THIS POINT | | |
SECTION 3: CURRENT ACCOUNT MAINTENANCE FEE
| DESCRIPTION | RATE |
|---|
| 3.1 | Current Account Maintenance fee: | Negotiable subject to a maximum of N1 per mille |
| Current Account Maintenance Fee - applicable to current accounts ONLY in respect of customer-induced debit transactions to third parties and debit transfers/lodgments to the customer's account in another bank. Note that CAMF is not applicable to Savings Accounts PAGE LEFT BLANK FROM THIS POINT | | |
Section 4: Commission On Guarantees & Indemnities
| DESCRIPTION | RATE |
|---|
| 4.1 | Advance Payment | Negotiable subject to a maximum of 1% of the APG |
| Guarantee (APG) | value (one-off charge) | |
| 4.2 | Guarantees and Indemnities | Negotiable subject to a maximum of 1% (one-off charge) |
| PAGE LEFT BLANK FROM THIS POINT | |
Section 5: Internal Transactions (Within Nigeria)
| DESCRIPTION | RATE |
|---|
| 5.1 | Bank Drafts | |
| 5.1.1 Customer | N350 |
| 5.1.2 Non-Customer | N550 |
| 5.2 | Draft Repurchase | No charge Correspondent bank's charge plus N50 |
| 5.3 | Charges paid by non-account holders for initiating cash transactions (e.g. local money transfer, Prepaid Card loading). This is subject to a maximum daily limit of N20,000 | |
| 5.4 | Cash handling charge | As may be advised by CBN |
| 5.5 | Special clearing of cheques | Negotiable |
| 5.6 | Standing Order Charge (InBranch) at the instance of the customer | |
| 5.6.1 Intra-bank | N300 (One-off) |
| 5.6.2 Inter- bank | N300 (one-off) plus recurring external transfer cost applicable (correspondent bank charge) | |
| 5.7 | Direct Debit | Correspondent bank's charge plus N50 |
| 5.8 | Safe Custody | Negotiable |
| 5.9 | Stopped cheques | N500 per order |
| PAGE LEFT BLANK FROM THIS POINT | |
Section 6: Electronic Banking
| DESCRIPTION | RATE |
|---|
| 6.1 | Internet Banking Token: | |
| 6.1.1 Hardware Token | Cost recovery subject to a maximum charge of N4,000 |
| 6.1.2 Software Token (OTP) | No charge. However, where the OTP is sent to the customer via SMS, a charge not more than N4/SMS shall apply in respect of the sms | |
| 6.1.3 Hardware Token | Cost recovery subject to a maximum of N4,000 | |
| Replacement | (Customer to bear cost only in the event of physical damage, loss of token or replacement after expiration) | |
| 6.2 | Transfers within Nigeria: 6.2.1 Intra-bank | No charge |
| 6.2.2 Inter-bank | Correspondent bank's charge plus N50 | |
| 6.2.3 Transfers to non-account holders, subject to Tiered-KYC requirements | Correspondent bank's charge plus N50 | |
| 6.3 | Electronic Funds Transfer (on | |
| customer's Electronic Device): | | |
| 6.3.1 Below N10,000,000 | N60 per transaction |
| 6.3.2 N10,000,000 and above | |
| 6.3.3 Bills Payment | Negotiable subject to a maximum of the lower of 0.75% of transaction amount or N1,200 (Biller/Merchant to pay) |
| 6.3.4 Usage of USSD Code for | Cost recovery | |
| transactions | | |
| 6.4 | Naira Debit Card Charges: 6.4.1 Issuance Fee | N1,000 (one-off charge. The same charge applies irrespective of card type (i.e. regular or premium card) |
| 6.4.2 Replacement Fee (at customer's instance for lost or damaged cards cards) | N1,000 (one-off charge). The same charge applies irrespective of card type (i.e. regular or premium card) |
| Page 33 of 68 | |
| DESCRIPTION | RATE |
|---|
| 6.4.3 Renewal Fee (upon expiry | N1,000 (one-off charge). The same charge applies |
| of existing cards) | irrespective of card type (i.e. regular or premium card) | |
| 6.4.4 ATM Bill Payment | N100 | |
| 6.4.5 Debit card maintenance | N50/Month, applicable only to month card is used | |
| charges 6.4.6 Prepaid card | No charge | |
| loading/unloading | | |
| 6.5 | ATM Transactions: | |
| No charge | |
| 6.5.1 On-us (withdrawal from issuing bank's ATM) | | |
| 6.5.2 Not on-us (withdrawal from | N65 after the third withdrawal within the same |
| other bank's ATM) | month | |
| 6.5.3 On approved | No charge | |
| Independent ATMs | | |
| 6.6 | Negotiable | |
| Merchant Service Commission (MSC) | | |
| General Merchant (Including Domestic, International Travels and Entertainment) | |
| 6.7 | Bulk Payments (e.g. Salaries, | Negotiable subject to a maximum of N50 per |
| Dividends etc): | beneficiary payable by the sender | |
| 6.8 | Transaction Alert | |
| 6.8.1 SMS alert (Mandatory) | |
| Not more than N4/SMS (fees on alerts are restricted to only customer-induced transactions). All associated notifications relating to a particular transaction should be consolidated into a single SMS alert | |
| However, where a customer opts not to receive sms alert, the customer should issue an indemnity (for losses that may arise as a result) to the bank. 6.8.2 Email notification | No charge | |
| PAGE LEFT BLANK FROM THIS POINT | Page 34 of 68 |
| SECTION 7: MISCELLANEOUS | |
|---|
| DESCRIPTION | RATE |
| 7.1 | PIN reissue | N100 |
| 7.2 | PIN reset | No charge |
| 7.3 | Reactivation of accounts | No charge |
| 7.4 | Closure of Accounts | No charge |
| 7.5 | Insurance Premium paid on | Exact Premium (customer to choose from a list of at |
| behalf of customers | least 3 insurance companies to be recommended by the bank) | |
| 7.6 | Issuance of statement of | |
| account: | No charge | |
| 7.6.1 Mandatory monthly issuance of statement of account on current and savings accounts. MFB and customer should agree on mode of transmission of statement (pick options from uniform account opening form) | Maximum of N20 per page | |
| 7.6.2 Special request for statement of account (request in a manner other than agreed on mandatory issuance) | | |
| 7.7 | Business Visit | No charge N500 per request |
| 7.8 | Status enquiry at the request of customer (e.g. Confirmation Letter, Embassy Letter, Reference Letter, Letter of Indebtedness/Nonindebtedness etc.) | |
| 7.9 | Verification of customers' | |
| documents with Government | Page 35 of 68 | |
| DESCRIPTION | RATE | |
|---|
| Agencies: | | |
| Cost recovery | | |
| 7.9.1 | Search at Corporate | | |
| Affairs Commission (CAC), land registry, Legal Search, etc. | | | |
| 7.9.2 | Obtaining Certified True | Cost recovery |
| Copy (CTC) | Cost recovery | | |
| 7.9.3 | Perfection of security for | | |
| credit facilities, Deed of Assignment, Deed of Release etc. | | | |
| 7.10 | Issuance of withdrawal | No charge | |
| Booklet/Passbook | | | |
| 7.11 | Customized deposit booklet | Cost Recovery No charge | |
| 7.12 | Over-the-counter cash withdrawals below the limit set by the CBN cash withdrawal/lodgment policy | No charge | |
| 7.13 | Intra-bank cash Deposits/withdrawals within limits approved by the CBN | | |
| 7.14 | Cost of Cheque Books: 7.14.1 Cheque Books | Cost recovery | |
| 7.14.2 Counter Cheque | N50 per leaflet | | |
| PAGE LEFT BLANK FROM THIS POINT | | |
PART 2 (B): PRIMARY MORTGAGE BANKS
PAGE LEFT BLANK FROM THIS POINT
Section 1: Interest On Deposits
| DESCRIPTION | RATE |
|---|
| 1.1 | Current accounts (Mortgagefocused) | Negotiable |
| 1.2 | Savings accounts | Minimum of 30% of MPR p.a. (not applicable if a customer makes more than 4 withdrawals in a month) |
| 1.3 | Term Deposit Accounts | Negotiable |
| PAGE LEFT BLANK FROM THIS POINT | |
| DESCRIPTION | RATE |
|---|
| 2.1 | Interest Rate on: 2.1.1 NHF Loan | 6% per annum as prescribed for NHF loans (No additional interest is allowed). Note that the 6% is shared as follows: Contributors: 2% FMBN: 2% PMB: 2% |
| 2.1.2 Real Estate Construction | Negotiable |
| Finance 2.1.3 Mortgage Finance | Negotiable subject to a maximum of MPR + 5% |
| 2.2 | Lending Fees | Negotiable subject to maximum of 1% of the principal amount disbursed (one off charge). |
| 2.2.1 Management fee1 covering processing, appraisal, ancillary and other related fees on a new loan application (oneoff charge). 2.2.2 Facility Enhancement Fee | Negotiable subject to maximum of 1% of the additional amount disbursed (one off charge). |
| Where this fee applies, management fee shall not apply 2.2.3 Restructuring Fee (Restructuring at the instance of customer) | Negotiable, subject to a maximum of 0.50% on the outstanding amount being restructured (one off charge). |
| Where restructuring fee applies, management fee shall not apply) | |
1 Management fee is Chargeable for all fresh requests and renewals of expired facilities. No charges for requests declined'
| DESCRIPTION | RATE |
|---|
| 2.2.4 Penal Rate for late | Maximum of 1% flat per month on unpaid amount in |
| repayment of loans2 | addition to charging current rate of interest on outstanding debt (without prejudice to the provisions of the Prudential Guidelines on the limitation of accruals) Negotiable, subject to a maximum of 1% of the undisbursed amount (one-off charge) |
| 2.2.5 Commitment Fee: A fee charged by a financial institution for an undisbursed facility in order to keep the line of credit open 2.2.6 Advisory/Consultancy fee | Negotiable (only applies where there is a written advisory/consultancy agreement between the bank and the customer) |
| 2.3 | Credit Reference Reports3 | Cost recovery |
| 2.4 | Charges for Consortium Lending 2.4.1 Agency Fee | Negotiable |
| 2.4.2 Management Fee | Negotiable subject to a maximum of 1% of principal amount (one–off charge)' |
| 2.4.3 Commitment/Non-Drawing | Negotiable subject to a maximum of 0.5% of the |
| Fee | undisbursed amount |
| 2.4.4 Commission charges for | Negotiable |
| underwriting services PAGE LEFT BLANK FROM THIS POINT | |
2 Seven (7) days shall be allowed within which there will be no penal charge on late repayments. 3 This is applicable to only customer-induced credit reference reports. For loans granted, this cost would be part of the management fee and therefore, the customer should not be charged. For credits not granted as a result of negative credit report, full cost recovery should be borne by the customer.
SECTION 3: CURRENT ACCOUNT MAINTENANCE FEE
| DESCRIPTION | RATE Negotiable subject to a maximum of N1 per mille |
|---|
| 3.1 | Current Account Maintenance Fee (CAMF): Applicable to current accounts ONLY in respect of customerinduced debit transactions to third parties and debit transfers/lodgments to the customer's account in another bank. Note that CAMF is not applicable to Savings Accounts PAGE LEFT BLANK FROM THIS POINT | |
Section 4: Electronic Banking
| DESCRIPTION | RATE |
|---|
| 4.1 | Internet Banking: 4.1.1 Hardware Token | Cost recovery subject to a maximum charge of N3,500 |
| 4.1.2 Software Token - One Time | No charge. However, where the OTP is sent to the | |
| Password (OTP) | customer via SMS, a charge of not more than N4/SMS shall apply | |
| 4.1.3 Hardware Token | Cost recovery subject to a maximum of N3,500 | |
| replacement | (Customer to bear cost only in the event of physical damage, loss of token or replacement after expiration) N100 | |
| 4.1.4 Bills Payment (Including Bills Payment through other Echannels) | | |
| 4.2 | Electronic Funds Transfer: 4.2.1 Below N10,000,000 | N50 per transaction |
| 4.2.2 N10,000,000 and above 4.2.3 RTGS | N550 | |
| 4.3 | Naira Annual debit/credit Card | N50 per month |
| Maintenance Fee | | |
| 4.4 | Credit Card Charges: 4.4.1 Interest charges | Negotiable |
| 4.4.2 International withdrawals | Exact cost by international acquirer (Cost Recovery) | |
| (per transaction) | | |
| 4.5 | Debit Card Charges: 4.5.1 Issuance Fee | N1,000 (one-off charge). The same charge applies irrespective of card type (i.e. regular or premium card) |
| 4.5.2 Replacement Fee (at customer's instance for lost or damaged cards) | N1,000 (one-off charge). The same charge applies irrespective of card type (i.e. regular or premium card) | |
| 4.5.3 Renewal Fee (upon expiry | N1,000 (one-off charge). The same charge applies | |
| of existing cards) | irrespective of card type (i.e. regular or premium card) Page 42 of 68 | |
| DESCRIPTION | RATE |
|---|
| 4.5.4 International withdrawals | Exact cost by international acquirer (Cost Recovery) | |
| (per transaction) 4.5.5 Prepaid card | No charge | |
| loading/unloading | | |
| 4.6 | ATM Transactions: 4.6.1 On-us (withdrawal from | No charge |
| issuing bank's ATM) 4.6.2 Not on-us (withdrawal from | N65 after the third withdrawal within the same | |
| other bank's ATM) | month Negotiable | |
| 4.7 | Merchant Service Commission (MSC): General Merchant (Including Domestic, International travels and Entertainment) | |
| 4.8 | Bulk Payments (e.g. Salaries, | Negotiable subject to a maximum of N50 per |
| Dividends etc.): | beneficiary payable by the sender | |
| 4.9 | Transaction Alert 4.9.1 Mandatory SMS alert. | Not more N4/SMS. (Fees on alerts are restricted to only customer-induced transactions). All associated notifications relating to a particular transaction should be consolidated into a single SMS alert. |
| (Where a customer opts not to receive sms alert, the customer should indemnify the bank against any loss that may result from the customer's decision not to receive sms alert). 4.9.2 Email notification | No charge | |
| 4.10 | PIN reissue | No charge |
| 4.11 | PIN reset | No charge Cost recovery |
| 4.12 | Use of Unstructured Supplementary Service Data (USSD) PAGE LEFT BLANK FROM THIS POINT | |
| SECTION 5: MISCELLANEOUS | |
|---|
| DESCRIPTION | RATE |
| 5.1 | Reactivation of accounts | No charge |
| 5.2 | Closure of Accounts | No charge |
| 5.3 | Insurance Premium paid on | Exact Premium |
| behalf of customers | (Customer to choose from a list of at least 3 insurance companies to be recommended by the bank) | |
| 5.4 | Issuance of statement of | |
| account: | No charge | |
| 5.4.1 Mandatory monthly issuance of statement of account on current and savings accounts. PMB and customer should agree on mode of transmission of statement (pick options from uniform account opening form) | Maximum of N50 per page | |
| 5.4.2 Special request for statement of account (request in a manner other than agreed on mandatory issuance) | | |
| 5.5 | Reimbursement for business visit | No charge N500 per request. |
| 5.6 | Status enquiry at the request of customer (e.g. Confirmation Letter, Embassy Letter, Reference Letter, Letter of Indebtedness/Nonindebtedness etc.) | |
| 5.7 | Verification of customers' documents with Government Agencies: | |
| DESCRIPTION | RATE Cost recovery |
|---|
| 5.7.1 Search at Corporate Affairs Commission (CAC), land registry, Legal Search, etc. 5.7.2 Obtaining Certified True | Cost recovery | |
| Copy (CTC) | Cost recovery | |
| 5.7.3 | Perfection of security for | |
| credit facilities, Deed of Assignment, Deed of Release etc. | | |
| 5.8 | Issuance of withdrawal | Cost recovery |
| Booklet/Passbook | | |
| 5.9 | Customized deposit booklet | Negotiable No charge |
| 5.10 | Over-the-counter cash withdrawals below the limit set by the CBN cash withdrawal/lodgment policy | No charge |
| 5.11 | Intra-bank cash Deposits/withdrawals within CBN approved limits | |
| 5.12 | Minimum amount for opening | Subject to the CBN three-tiered KYC requirements |
| accounts | | |
| 5.13 | Cost of Cheque Books: Cheque Books | Cost recovery |
| Counter Cheque | N100 per leaflet | |
| PAGE LEFT BLANK FROM THIS POINT | |
Part 2 (C): Finance Companies
PAGE LEFT BLANK FROM THIS POINT
SECTION 1: INTEREST ON BORROWINGS
| DESCRIPTION | RATE |
|---|
| 1.1 | Borrowings | Negotiable |
| PAGE LEFT BLANK FROM THIS POINT | |
| DESCRIPTION | RATE |
|---|
| 2.1 | Interest Rate on Loans and | Negotiable |
| Advances | |
| 2.2 | Lending Fees | Negotiable subject to maximum of 1% of the principal amount disbursed (one off charge). |
| 2.2.1 Management fee1 covering processing, appraisal, ancillary and other related fees on a new loan application (oneoff charge). 2.2.2 Facility Enhancement Fee | Negotiable subject to maximum of 1% of the additional amount disbursed (one off charge). |
| (Where enhancement fee applies, management fee shall not apply) 2.2.3 Restructuring Fee (For restructuring at the instance of customer) | Negotiable, subject to a maximum of 0.5% on the outstanding amount being restructured (one off charge). |
| Where restructuring fee applies, management fee shall not apply) 2.2.4 Penal Rate for late | Maximum of 1% flat per month on unpaid amount in |
| repayment of loans | addition to charging current rate of interest on outstanding debt (without prejudice to the provisions of the Prudential Guidelines on the limitation of accruals) |
| 2.2.5 Commitment Fee | Negotiable, subject to a maximum of 1% of the Undisbursed amount (one-off charge) |
| 2.3 | Advisory/Consultancy fee | Negotiable. The fee only applies where there is a written advisory/consultancy agreement between the finance company and the customer |
| 1 Management fee is chargeable on all fresh requests and renewals of expired facilities. No charges for | |
| DESCRIPTION | RATE |
|---|
| 2.4 | Credit Reference Reports2 | Cost recovery |
| 2.5 | Charges for Consortium Lending 2.5.1 Agency Fee | Negotiable |
| 2.5.2 Management Fee | Negotiable subject to a maximum of 1% of principal amount (one-off charge) |
| 2.5.3 Commitment/Non-Drawing | Negotiable subject to a maximum of 1% of the |
| Fee | undisbursed amount |
| 2.5.4 Commission charges for | Negotiable |
| underwriting services PAGE LEFT BLANK FROM THIS POINT | |
2 This is applicable to only customer-induced credit reference reports. For loans granted, this cost would be part of the management fee and therefore, the customer should not be charged. For credits not granted as a result of negative credit report, full cost recovery should be borne by the customer.
Section 3: Miscellaneous
| DESCRIPTION | RATE | |
|---|
| 3.1 | Insurance Premium paid on | Exact Premium | |
| behalf of customers | (Customer to choose from a list of at least 3 Insurance Companies to be recommended by the bank) | |
| 3.2 | Business visit | No charge | |
| 3.3 | | | |
| Verification of customers' documents with Government Agencies: | | |
| Cost recovery | | |
| 3.3.1 Search at Corporate Affairs Commission (CAC), land registry, Legal Search, etc. | | |
| 3.3.2 | Obtaining Certified True | Cost recovery |
| Copy (CTC) | Cost recovery | |
| 3.3.3 | Perfection of security for | |
| credit facilities, Deed of Assignment, Deed of Release, etc. PAGE LEFT BLANK FROM THIS POINT | | |
PART 3: MOBILE MONEY OPERATORS
PAGE LEFT BLANK FROM THIS POINT
Section 1: Agent-Initiated Transactions
| MOBILE PAYMENT | RATE |
|---|
| TRANSACTION/REQUEST | | |
| 1.1 | Cash-in (Deposit into Mobile | |
| Money Operator Wallet) | | |
| 1.1.1 On-Us Agent (borne by | N100 |
| customer) | | |
| 1.1.2 Off-Us Agent (borne by | Minimum of N50 subject to 1.5% of transaction value |
| customer) | or N500, whichever is lower | |
| 1.2 | Intra-Scheme Money Transfer | |
| 1.2.1 Sending to Account Holder | Minimum of N50 subject to 1% of transaction value or N300, whichever is lower |
| 1.2.2 Sending to Non-Account | Minimum of N50 subject to 1.5% of transaction value |
| Holder | or N500, whichever is lower Minimum of N50 subject to 1.5% of transaction value or N500, whichever is lower | |
| 1.3 | Inter-Scheme Money Transfer (from one mobile money operator to another mobile money operator or financial institution) | |
| 1.4 | Bill Payment | N100 |
| 1.5 | Cash-out | No charge |
| 1.6 | Account Opening | No charge |
| 1.7 | BVN Verification | Cost recovery |
| PAGE LEFT BLANK FROM THIS POINT | |
Section 2: Self-Service, Customer Initiated Transactions
| MOBILE PAYMENT CUSTOMER | RATE | |
|---|
| TRANSACTION/REQUEST | | |
| 2.1 | N20 | |
| Cash-in (Deposit into MPO Wallet) | | |
| Customer Initiated Direct Debit from Bank Account | |
| 2.2 | Intra-Scheme Money Transfer | |
| 2.2.1 To Account Holder | N100 |
| 2.2.2 To Non-Account Holder | Minimum of N50 subject to 1.5% of transaction value or N500, whichever is lower N100 |
| 2.3 | Inter-Scheme Money Transfer (from one mobile money operator to another mobile money operator or financial institution) | |
| 2.4 | Bill Payment | N100 |
| 2.5 | Cash-out (to be borne by | Minimum of N50 subject to 1% of transaction value |
| sender) | or N500, whichever is lower | |
| 2.6 | Account Opening | No charge |
| 2.7 | Bulk Payments | |
| 2.7.1 To Account Holder | Minimum of N100 subject to 1% of transaction value or N300, whichever is lower |
| 2.7.2 To Non-Account Holder | Minimum of N150 subject to 1% of transaction value or N500, whichever is lower | |
| PAGE LEFT BLANK FROM THIS POINT | |
Section 3: Other Transactions
| MOBILE PAYMENT CUSTOMER | RATE | |
|---|
| TRANSACTION/REQUEST | | |
| 3.1 | Hardware Token | N3,500 (one- off) |
| 3.2 | Software Token | No charge. However, where the OTP is sent to the customer via SMS, a charge of not more than N4/SMS shall apply |
| 3.3 | Mobile Payment Card Issuance | N1,000 |
| fee | N1,000 | |
| 3.4 | Mobile Payment Card Renewal fee (upon expiry of existing card) | N1,000 |
| 3.5 | Mobile Payment Card Replacement fee (at customer's instance for lost or damaged cards) | |
| 3.6 | SMS Alerts | Cost recovery |
| 3.7 | PIN reissue | No charge |
| 3.8 | PIN reset | No charge Cost recovery |
| 3.9 | Use of Unstructured Supplementary Service Data (USSD) | |
| 3.10 | Monthly issuance of statement | No charge |
| of account | | |
| 3.11 | Special request for statement of | N200 |
| account | PAGE LEFT BLANK FROM THIS POINT | |
Part 4 - Glossary
| TERMS | DEFINITION | |
|---|
| Advance | Payment | An irrevocable commitment by a bank on behalf of its customer to |
| Guarantee | secure upfront payments made to the customer by a third party or principal for a contract awarded to the customer in line with the terms of the contract. | |
| Advising Commission | This is a commission earned by a bank for verifying the authenticity of a letter of credit and for delivering same to the beneficiary. Usually, the bank that performs this function is based in the exporter's country and is called the Advising bank. | |
| Advisory/Consultancy fees | Fees charged by financial institutions where there is an agreement for advisory/consultancy services. | |
| Agency Fee | Money paid to a member of the syndicate in a consortium/syndicated lending arrangement for acting as agent of other members of the syndicate. | |
| Amendment Fee | Fee charged for modifying the terms of a letter of credit/Form M at the instance of the applicant. | |
| Bank Guarantee | An irrevocable undertaking of a bank that the liabilities of a debtor (e.g. the bank's customer) would be met. | |
| Bankers' Acceptance (BA) | BA is a promissory note which is drawn on and accepted by a bank. It specifies the amount, the date, and the person to which the payment is to be made. | |
| Bid bond/Tender Security/Bid | This is a guarantee issued by a third party, usually a bank, to a principal | |
| Security | (the client) on behalf of a contractor (a bank's customer) that the contractor has the financial capacity to execute the contract. | |
| Bills for Collection | A payment mode for International Trade where transaction documents are sent by the seller's bank to the buyer's bank against which payment or acceptance are made by the buyer, before shipping documents are released. In a Bill for Collection Against Acceptance, a bank releases document to the buyer on acceptance of the bills of exchange/draft while in a Bill for Collection against Payment, the bank releases documents to the buyer upon payment. | |
| TERMS | DEFINITION | | |
|---|
| Bills Payment | A process of e-banking used by financial institutions to collect payments for utilities (such as public utility, cable subscriptions, etc.) on behalf of their customers. | | |
| Bulk payment | This involves payment to multiple beneficiaries. | | |
| Card Issuance fee | Fee charged by bank for issuance of a plastic payment card (such as debit/credit prepaid cards) that allows a cardholder access to his/her bank account. | | |
| Cheque | A negotiable instrument drawn on a bank to pay a specific amount of money to a named beneficiary upon demand or specified date. Examples include Bills of exchange, drafts etc. | | |
| Collection | Charge | on | Fee charged by a bank for collection of proceeds of foreign cheques |
| Cheques | on behalf of their customers. | | |
| Commercial Papers | A commercial Paper is a short term debt financing instrument issued by a company which can be readily traded. Such instruments may or may not carry a bank's guarantee. | | |
| Commitment Fees | A fee charged by a financial institution for an unused credit line in order to keep the line of credit open. | | |
| Commission on Confirmation | This is a commission charged by a bank for verifying the authenticity of | | |
| of LC | an LC and for adding its name to the LC. Confirmation is normally added at the request of the Issuing Bank. | | |
| Confirming Bank | It is the bank that adds its confirmation to a credit upon the issuing bank's authorization or request | | |
| Consortium Lending | Consortium lending is a type of financing arrangement in which two or more banks come together to jointly finance a single borrower. | | |
| Contingent Liability | A contingent liability is an obligation that may arise upon the occurrence of specified condition(s) as indicated in a contract. | | |
| Counter Cheque | This is a blank cheque provided to a customer whose cheque is not available at the point of withdrawal from the current account. | | |
| Credit Reference Report | A credit reference report provides a snapshot of a borrower's credit accounts and repayment record. It is generally used to determine the creditworthiness of the borrower. | | |
| TERMS | | DEFINITION |
|---|
| Current Account | This is a monthly fee chargeable on current accounts based on the level | |
| Maintenance Fee (CAMF) | of customer-induced debit transactions that occurred in the account during the month. This fee is not applicable to all bank-induced debits and customer-induced transfers to other accounts in the same name and in the same bank. | |
| Discountable Instruments | These are money market instruments that are issued at less than their face value and are redeemed at their face value upon maturity. | |
| Domiciliary Account | Domiciliary Account is a bank account denominated in foreign currency and can be current or savings account. | |
| Equipment Leasing | An arrangement through which the owner of an equipment (lessor, e.g. a bank) conveys the right to use the equipment to another party (the lessee, e.g. a bank's customer) for a specified period of time (the lease term) and for specified periodic payments (lease rental). | |
| Establishment Commission | A commission charged by a bank for initiating a letter of credit on behalf of a customer. | |
| Facility Enhancement Fee | This is a fee charged where there is an agreement for additional amount to be extended to a customer within the same tenor as an existing facility. | |
| Facility Restructuring fee | Facility Restructuring Fee is a fee charged where there is an agreement to change the terms and conditions of an existing facility. This will usually apply when there is need to renegotiate a facility. | |
| FPRD | Financial Policy and Regulation Department - A department in the CBN. | |
| Indemnities | An undertaking given to compensate for (or to provide protection against) loss, incurred penalty or from a contingent liability. | |
| Letter of Credit | A written undertaking by a bank on behalf of the importer (buyer) to pay specified sum in specified currency, provided the exporter (seller) meets specified condition and submit the prescribed documents within a fixed timeframe. | |
| Letters of Credit Expiry Date | The last day the beneficiary of a letter of credit (usually the exporter) should fulfil the terms of the credit, failing which (and in the absence of an extension or renewal) the letter of credit becomes invalid. | |
| TERMS | DEFINITION |
|---|
| Management Fee | This is a fee charged by a bank for processing an application for a facility and for the general administration of the facility over its lifetime. It is chargeable only once in the life of a facility. |
| MPR (Monetary Policy Rate) | This is the policy rate set by the Monetary Policy Committee to anchor interest rate direction in the economy. |
| Negotiable | This refers to a rate that is open to discussion between a financial institution and its customer. |
| Negotiation of Documents | Negotiation means the giving of value for draft(s) and/or document(s) by the bank authorized to negotiate. Mere examination of the documents without giving value does not constitute a negotiation. |
| NHF Loan | National Housing Fund Loan. |
| One-Off | This refers to fees/obligations that are non-recurring i.e. payable only once during the tenor of a facility. |
| OD (Overdraft) | This is a loan arrangement where a bank allows a current account customer to make withdrawals above the balance in the account up to a certain limit. |
| Past Due | Bill or loan that has not been paid on the maturity date/due date. |
| Penal Rate | This is the interest rate that financial institutions charge customers for failing to make payments on loans and advances as at when due. It is charged in addition to the agreed interest rate(s). |
| Perfection of Security | This is the process of registering a financial institution's interest in an asset held as collateral with the appropriate statutory authority so that it is made legally enforceable in the event of default. |
| Performance Bond | This is a guarantee issued by a third party, usually a bank, to a principal (the client) on behalf of a contractor (a bank's customer) against failure of the contractor to meet obligations specified in the contract. |
| Revalidation of Documents | Official approval or confirmation of a document after a change has been effected on the same document. |
| Sight bill | This is a bill of exchange which is payable on presentation to the drawee i.e. on demand. |
| TERMS | DEFINITION |
|---|
| SWIFT | Society for Worldwide Interbank Financial Telecommunication (SWIFT) provides a network to allow financial and non-financial institutions (e.g. corporates) to transfer financial transactions through a 'financial message' |
| Third Party Cheque Indemnities | A written undertaking by a third party (such as a bank), on behalf of one of the parties (the first party) to a transaction or contract, to cover the other party (the second party) against specific loss or damage arising from dishonouring the cheque of the first party. |
| Usance Bill | This is a bill of exchange which allows the drawee have a period of credit. The term can begin from the date of the bill of lading or from the date of acceptance by the drawee and is stated in days or months. |
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PART 5 - MINIMUM DISCLOSURE REQUIREMENTS IN
OFFER LETTERS FOR CREDIT FACILITIES/LOANS
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General Requirements
| S/N 1 | Name of borrower | This includes the name of the borrower. | | | | | | |
|---|
| 2 | Contact details of the borrower | This should clearly state the address (location), telephone number, email, etc. of the borrower. | | | | | | |
| 3 | Credit type | This states the type of facility approved for the borrower. | | | | | | |
| 4 | Purpose of the credit | This states the reason for which the facility is granted. | | | | | | |
| 5 | Amount | This is the amount approved for the facility. | | | | | | |
| 6 | Collateral | The bank should disclose the asset pledged by the borrower as security for the facility (e.g. shares, landed property, cash, etc.). | | | | | | |
| 7 | Loan tenor | This spells out the approved duration for the facility. | | | | | | |
| 8 | Interest rate | This is the annual interest rate to be charged by the bank on the amount outstanding (except for overdrafts). | | | | | | |
| 9 | Variable rate information | This | should | clearly | state | the | possibility | of |
| | changes in rates in line with money market conditions. It should include notification and time lines for concurrence by customers to the changes. The new rates (both increase and decrease) can only apply 10 days after the notification. The variable rate information should also outline the bank's responsibilities in the event of such movements in rates. | | | | | | |
| 10 | Fees and commissions | The fees and commissions are as contained in the Guide. These should be stated in percentage and Naira terms. | | | | | | |
| 11 | Repayment terms | This should state the frequency (i.e. monthly, quarterly, bullet etc.) of repayment of principal and interest on outstanding balance. Page 61 of 68 | | | | | | |
| It should also state the date on which the repayments fall due. | | | | | | | |
|---|
| 12 | Repayment schedule | The | bank | should | provide | in | details, | the |
| periodic | amounts | to | be | repaid | by | the | |
| borrower within the tenor of the facility. | | | | | | | |
| 13 | Early Liquidation Terms | This | includes | all | information | the | borrower | |
| needs to know, including rights/obligations, or penalties, in the event of liquidation of the facility, before the expiry date, in line with Guide. | | | | | | | |
| 14 | Late repayment | This should detail all penalties that will be borne by the borrower in the event of default, in line with the Guide. | | | | | | |
| 15 | Grace period | a. | Seven (7) days shall be allowed within which there will be no penal charge on late repayments. | | | | | |
| b. | Seven | (7) | days | from | the | date | of |
| execution, | shall | be | allowed | within | | | |
| which loan contracts can be rescinded. | | | | | | | |
| 16 | Insurance | requirements | (where | The bank is expected to disclose the nature of | | | | |
| applicable) | insurance policy required for the facility. | | | | | | | |
| 17 | Conditions | precedent | to | This details all requirements which must be | | | | |
| drawdown | fulfilled by the borrower before drawdown on the facility. Such information includes the submission of Insurance documents, receipt by the bank of collateral documentation, execution of loan offer letter, etc. | | | | | | | |
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Consumer Loans
This encompasses the various types of loans given to individuals either to finance the acquisition of an asset or to execute personal projects. Some of these loans are unsecured and are based on the borrower's ability to repay.
(a) Unsecured personal loans;
(b) Secured personal loans;
(c) Computer loans; (d) Auto loans; (e) Other forms of bridging finance availed to borrowers.
| S/N | DISCLOSURE REQUIREMENT | | | | | | | | |
|---|
| 1 | Name and address of creditor | This includes the name, address and day-time contact details of the borrower. | | | | | | | |
| 2 | Item financed | This states the consumer good(s) to which the bank is financing. | | | | | | | |
| 3 | Itemization of amount financed | This | gives | a | breakdown | of | the | item(s) | being |
| | financed. | | | | | | | |
| 4 | Annual percentage rate (APR) | This is the interest rate which will be charged by the bank on the amount disbursed. | | | | | | | |
| 5 | Variable rate information | This should clearly state the possibility of increase in rates in line with money market conditions. It should also outline the bank's responsibilities in the event of a movement in rates, including the means and timing of its notification to the customer. | | | | | | | |
| 6 | Payment schedule | The bank should also disclose with details, all necessary repayment information including the monthly, quarterly or other repayment sums as was agreed with the borrower. | | | | | | | |
| 7 | Prepayment Terms | This includes all information the borrower needs to know during the consummation of the facility, such as the customer's rights (and penalties) in the event of his decision to pay off the facility before its expiration, etc. | | | | | | | |
| 8 | Late payment policy | This should detail all penalties that will be suffered Page 63 of 68 | | | | | | | |
| | by the borrower in the event of default. |
|---|
| 9 | Collateral | The bank will be required to disclose the property, goods, shares and/or other assets pledged by the borrower as security for the facility. |
| 10 | Insurance requirements (where | The bank is expected to disclose the nature of |
| applicable) | insurance policy required for the facility. |
| 11 | Repayment terms | This includes all information the borrower needs to know before the consummation of the facility, which includes information such as the bank's right to call in the facility (in the event of certain occurrences), etc. |
| 12 | Loan tenor | This spells out the approved duration for the facility. |
| 13 | Conditions precedent to | This details all requirements which must be fulfilled |
| drawdown | by the borrower before drawdown on the facility. Such information includes the submission of Insurance documents, perfection of collateral documentation, etc. |
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Mortgage Loans
| S/N | DISCLOSURE REQUIREMENT | |
|---|
| 1 | Name and address of creditor | This includes the name, address and day-time contact details of the borrower. |
| 2 | Description of the property | This should describe location and other features |
| financed | of property being financed by the bank. |
| 3 | Itemization of amount | This gives a breakdown of the item(s) being |
| financed | financed. |
| 4 | Annual percentage rate (APR) | This is the interest rate which will be charged by the bank on the amount disbursed. |
| 5 | Variable rate information | This should clearly state the possibility of increase in rates in line with money market conditions. It should also outline the bank's responsibilities in the event of a movement in rates, including the means and timing of its notification to the customer. |
| 6 | Payment schedule | The bank should also disclose with details, all necessary repayment information including the monthly, quarterly or other repayment sums as was agreed with the borrower. |
| 7 | Prepayment Terms | This includes all information the borrower needs to know during the consummation of the facility, such as the customer's rights (and penalties) in the event of his decision to pay off the facility before its expiration, etc. |
| 8 | Late payment policy | This should detail all penalties that will be suffered by the borrower in the event of default. |
| 9 | Collateral | Usually, the security for the loan is the property being financed. |
| 10 | Insurance requirements | The bank is expected to disclose the nature of |
| (where applicable) | insurance policy required for the facility. |
| 11 | Repayment terms | This includes all information the borrower needs to know before the consummation of the facility, which includes information such as the bank's Page 65 of 68 |
| right to call in the facility (in the event of certain occurrences), etc. | | | | | | | |
|---|
| 12 | Loan tenure | This spells out the approved duration for the facility. | | | | | | |
| 13 | Conditions precedent to | This | details | all | requirements | which | must | be |
| drawdown | fulfilled by the borrower before drawdown on the facility. Such information includes the submission of Insurance documents, perfection of collateral documentation, etc. | | | | | | | |
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| S/N | DISCLOSURE REQUIREMENT | | | | | | | |
|---|
| 1 | Name and address of creditor | This | includes | the | name, | address | and | day-time |
| contact details of the borrower. | | | | | | | |
| 2 | Reason for the loan | This should describe the customer's needs which the overdraft is aimed to finance. | | | | | | |
| 3 | Overdraft limits | The limits on the OD line should be clearly stated. | | | | | | |
| 4 | Annual percentage rate (APR) | This is the interest rate which will be charged by the bank on the amount disbursed. | | | | | | |
| 5 | Variable rate information | This should clearly state the possibility of increase in rates in line with money market conditions. It should also outline the bank's responsibilities in the event of a movement in rates, including the means and timing of its notification to the customer. | | | | | | |
| 6 | Late payment policy | This should detail all penalties that will be suffered by the borrower in the event of default. | | | | | | |
| 7 | Collateral | Usually, the security for the loan should be clearly stated. | | | | | | |
| 8 | Insurance requirements (where | The bank is expected to disclose the nature of | | | | | | |
| applicable) | insurance policy required for the facility. | | | | | | |
| 9 | Repayment terms | This includes all information the borrower needs to know before the consummation of the facility, which includes information such as the bank's right to call in the facility (in the event of certain occurrences), etc. | | | | | | |
| 10 | Loan tenure | This spells out the approved duration for the facility. | | | | | | |
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Overdrafts
MINIMUM DISCLOSURE REQUIREMENTS FOR CONTINGENT
LIABILITIES
| LIABILITIES | | | | | | | |
|---|
| PRODUCTS | DISCLOSURE REQUIREMENTS | | | | | | |
| Bid Bond | - Bank should issue offer letter stating all terms and conditions; - Where customer provides cash - Place in an investment account at an agreed rate; - Where bank provides funds - Parties should agree on a rate and other transaction dynamics | | | | | | |
| Performance Bond | - Issue | offer | letter | stating | all | terms | and |
| conditions, based on risk assessment | | | | | | | |
| Advance Payment Guarantee | - Issue | offer | letter | stating | all | terms | and |
| conditions, specifically utilization of proceeds to be received; | | | | | | | |
| - Appointment of quantity surveyor/expert | | | | | | | |
| Bank Guarantee | - Issue | offer | letter | stating | all | terms | and |
| conditions, | | most | importantly | when | risk | | |
| crystallizes; | | | | | | | |
| - Where customer provides cash - Place in an investment account at an agreed rate. | | | | | | | |
| Indemnities | - Issue | offer | letter | stating | all | terms | and |
| conditions and specify when risk crystallizes. | | | | | | | |
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