Regulatory Alerts2021-01-01
Circular No. 162/2021: Money Changers - Prohibition on Citing PMA Instructions and Decisions as an Excuse
The Palestine Monetary Authority issued Circular No. 162/2021 to mandate that all licensed money changers and their staff must maintain the highest standards of professionalism and transparency when serving customers. The directive explicitly prohibits money changers from using the Authority's own instructions or regulatory decisions as an excuse to deny or delay financial services. The Authority further warns that any violations of this mandate will result in strict and deterrent penalties.
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