2021-09-14

Instruction No. 12/2021, dated September 14

The National Bank of Angola issued Instruction No. 12/2021 to establish the regulatory framework and operational rules for cash withdrawals at Automated Payment Terminals (TPAs). The directive defines key terms, outlines three withdrawal operation types, and mandates specific commission structures, authorization procedures, and merchant obligations regarding banknote authenticity. It sets a 30-day activation window for banks, a 90-day transitional compliance period for EMIS certification, and subjects non-compliance to sanctions under Angola's Payment System and Financial Institutions laws.

Banco Nacional de Angola logo

Angola

Banco Nacional de Angola

Click to view full text