2021-08-17
The Austrian Financial Market Authority issued this regulation to define the minimum pre-contractual and annual information requirements for life insurance policyholders under the Insurance Supervision Act 2016. It mandates detailed disclosures regarding product features, guaranteed benefits, costs, surrender values, and risk factors, while specifying standardized specimen calculations for different insurance types. The rules further establish distinct information protocols for classic, investment-oriented, and unit-linked or index-linked life insurance products to ensure transparency and consumer protection.
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. Life Insurance Information Requirements Regulation 2018 FMA Regulation on the Information Requirements for Life Insurance 2018 (LV-InfoV 2018; Lebensversicherung-Informationspflichtenverordnung 2018) Original Version: published in Federal Law Gazette II 247/2018 Amendments: Federal Law Gazette II 353/2019; 227/2020; 352/2021 Promulgation Clause: Based on Article 135c para. 4 and Article 135d para. 4 of the Insurance Supervision Act 2016 (VAG 2016; Versicherungsaufsichtsgesetz 2016), published in Federal Law Gazette I No 34/2015 last amended by Federal Act in Federal Law Gazette I No. 16/2021 the following shall be determined by Regulation with the consent of the Federal Minister of Finance: Section 1 General provisions Article 1 (1) This Regulation stipulates the minimum content of information to be provided by insurance undertakings to policyholders pursuant to Article 135c paras. 1 to 3 and Article 135d para. 1 Insurance Supervision Act 2016 (VAG 2016; Versicherungsaufsichtsgesetz 2016), published in Federal Law Gazette I No 34/2015. (2) The following definitions shall apply for the purposes of this Regulation:
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. 5. the amount of any costs and fees associated with exercising an option. (2) The policyholder is to be informed about the following details with regard to a guarantee granted by a third party pursuant to Article 135c para. 1 no. 2 VAG 2016:
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates.
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. Annual information requirements Article 5. The policyholder shall be informed as part of the annual information pursuant to Article 135d para. 1 no. 5 VAG 2016 about:
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. the recognition of overprovisioning and negative minimum assessment bases from previous financial years pursuant to Article 4 para. 1 no. 17 LV-GBV. (2) The policyholder must be informed about the accounting group pursuant to Article 2 no. 1 LVGBV, to which his contract is assigned, as well as of the date on which profits are irrevocably allocation to the contract. (3) The policyholder is also to be informed about any profit waiting period. (4) The policyholder is to be informed about the specific use of the portions of the profits allocated to the premium reserve; in particular about what form the profit sharing takes and whether the profit sharing leads to an increase in the guaranteed benefit or is used to create an additional guaranteed benefit. Annual information requirements Article 10. The policyholder is to be informed within the context of the annual information pursuant to Article 135d para. 1 no. 4 VAG 2016 about the actual use of the portions of the profits allocated to the premium reserve as well as in the event of reduction of the assessment base pursuant to Article 4 para. 1 LV-GBV about the extent of the reduction pursuant to Article 9 para. 1 last sentence. Where profit sharing is used in accordance with the contractual agreement to increase the guaranteed benefit, information shall also be provided on the extent to which the profit sharing has been used to increase the guaranteed benefit or to create an additional guaranteed benefit. If the final profits fund has been released for the purposes of individual current profit sharing pursuant to Article 6 para. 3 LV-GBV, the policyholder is to be informed accordingly. Section 4 Special information requirements for investment-oriented life insurance Pre-contractual information requirements Article 11. (1) The information requirements pursuant to Articles 7 to 10 shall apply analogously for investment-oriented life insurance. (2) The policyholder is to be informed within the context of the information pursuant to Article 135c para. 1 no. 9 VAG 2016 with regard to the type of the investment about the underlying composition of the portfolio including the geographic and sector-based composition of the investments. (3) The specificities of the investment strategy shall be explained to the policyholder with regard to the deviation from the investment strategy in the context of classic life insurance. Reference shall also be made to the associated consequences for the policyholder. Annual information requirements Article 12. In the event of a change in investment strategy the policyholder is to be informed accordingly pursuant to Article 135d para. 1 no. 2 VAG 2016. Section 5 Special information requirements for unit-linked and index-linked life insurance Pre-contractual information requirements Article 13. (1) With regard to the investment fund on which the insurance contract is based, the equity interests held in that fund and the nature of the underlying assets (Article 135c para. 1 no. 7 VAG 2016), the policyholder is to be informed of the following:
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. (3) Where available, past performance of the investment fund in the case of unit-linked life insurance or of the reference value in index-linked life insurance must be presented in the form of a graph covering a minimum period of five years. Clear reference must be made to the nonbinding character of this information as well as fact that past performance is not a reliable indicator for future performance. Specimen calculation Article 14. The presentation of the insurance undertaking's benefits within the context of the specimen calculation pursuant to Article 135c para. 2 VAG 2016 shall be based on an assumed performance of 3%, 0% and -3% as well as on optional freely selectable percentage rates. Additionally selected percentages based on misleading assumptions are not allowed. Annual information requirements Article 15. The policyholder shall be informed as part of the annual information pursuant to Article 135d para. 1 no. 4 VAG 2016 about:
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. Section 7 Special information requirements for term life insurance Scope Article 19 When distributing life insurance contracts pursuant to Article 5 no. 63 lit. b VAG 2016 the information document pursuant to Article 135c para. 3 VAG 2016 must correspond with the rules in accordance with this section. Name and company logo of the manufacturer Article 20. (1) In the heading "Information document about [product name]" at the top of the first page the name of the manufacturer of the insurance product must be shown on the information document pursuant to Article 19. (2) The manufacturer may insert its company logo on the right next to the heading. Reference to complete pre-contractual and contractual information Article 21. The declaration pursuant to Article 133 para. 3 no. 6 VAG 2016, that the complete pre-contractual and contractual information about the term life insurance was passed on in other documents to the customer must be displayed in a clearly visible reference on the information document pursuant to Article 19. This reference must be inserted directly below the name of the manufacturer of the term life insurance product. Length Article 22. The information document pursuant to Article 19 must be a maximum of three A4 pages in length in printed form. Presentation and order of content Article 23. (1) The information document pursuant to Article 19 must be split into different sections and corresponds with regard to its structure, design, headings and order to the standard format described in Annex 3, and a font size with an x-height of at least 1.2 mm must be used. (2) The length of the sections depends on the amount of information contained in the individual sections, and may therefore differ from one section to another. No ticks, crosses or exclamation marks may be placed before the information about any ancillary insurance policies and optional insurance policies. (3) In the case that the information document pursuant to Article 19 is displayed on a durable medium other than on paper, then the size of the prescribed components may be altered, provided that the design, heading and order of the standard format as well as the proportionality of the emphasis and size of the individual elements are preserved. (4) In the case that the dimensions of the durable medium other than paper pursuant to para. 3 do not permit a two column design, then the information document shall be allowed to be presented in a single column, provided that the sections are depicted in the order prescribed in Article 24 para. 1. Headings and information to be contained under headings Article 24. (1) The sections of the information document pursuant to Article 19 shall contain the following headings with the following information:
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. the heading "Are there any restrictions on cover?" Every individual piece of information listed in this section shall be preceded by an orange exclamation mark; 5. Information about the geographic scope listed in Article 133 para. 2 no. 2 VAG 2016 are listed as applicable under the heading "Where am I covered?" Every individual piece of information listed in this section shall be preceded by a blue tick; 6. Information about the relevant obligations listed in Article 133 para. 2 nos. 5 to 7 VAG 2016 are listed under the heading "What are my or the insured persons obligations?" 7. Information about the method and duration of payment of premiums listed in Article 133 para. 2 no. 3 VAG 2016 are listed under the heading "When and how do I pay?" 8. Information about the duration of the contract in Article 133 para. 2 no. 8 VAG 2016 are listed under the heading "When does the cover start and end?" 9. Information about the termination of the contract listed in Article 133 para. 2 no. 9 VAG 2016 are listed under the heading "How do I cancel the contract?" (2) Use of subheadings shall be permitted as required. Using graphical symbols Article 25. (1) Each section shall be introduced by the following graphical symbols, which visually convey the content of the respective section:
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. (2) Annex 1 in the version published in Article 2 of the Regulation in the Federal Law Gazette II No. 247/2018 shall enter into force on 1 January 2020. (3) Article 14 as well as Annex 1 in the version of the Regulation amended in Federal Law Gazette II No. 353/2019 shall enter into force on 1 June 2020. (4) Article 14 in the version of the Regulation amended in Federal Law Gazette II No. 227/2020 shall enter into force on 01 June 2020 and shall be repealed at the end of 31 July 2020. Article 14 in the version of the Regulation amended in Federal Law Gazette II No. 353/2019 shall by way of derogation from para. 3 enter into force on 01 August 2020. (5) Article 3 para. 1a, Article 5 no. 1 and Article 9 in the version of the Regulation amended in Federal Law Gazette II no. 352/2021 shall enter into force on 01 January 2022; Article 5 no. 1 in the version of the Regulation amended in Federal Law Gazette II no. 353/2021 shall first apply to financial years that begin after 31 December 2021.
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. Annex 1 Life Insurance Information Requirements Regulation 2018 Information about costs and fees pursuant to Article 2 para. 5 LV-InfoV 2018 Insurance tax accounted in the premium, risk premium (to cover underwriting risks) and costs: Constituent parts of the total premium paid in Estimated percentage of premium sum Savings premium (invested amounts) Insurance tax Risk premium broken down by individual risks Costs Costs that are not taken into account in the premium: Cost components: Estimated percentage of assessment base Costs that are addressed in the [enter the respective assessment base here] Risk premium broken down into the individual risks that are addressed in the [enter the respective assessment base here] Other costs: [Costs and their amount should be entered here that do not have an assessment base] Cumulative Effect of the Total Costs on the Return on Investment: [This table must be filled out for classical and investment oriented life insurance as well as, where relevant, for state-sponsored retirement provision, otherwise it should be deleted] Total return Effective total return Reduction in total return Scenario 1 Scenario 2 Scenario 3 The Total return is the average annual return that is allocated to the insurance policyholder, as a percentage of the assets invested by the insurance undertaking. The total return consists of a guaranteed return and a variable profit sharing element. Since the amount of the variable profit sharing element cannot be predicted, the performance is shown using three different scenarios with different total returns. The total return in Scenario 2 corresponds to the total of the guaranteed return of XXX% plus the variable profit sharing elements [published in the most recent annual financial statement / most recently decided upon – delete as appropriate]. In Scenario 1 a higher variable profit sharing element than the current one shall be shown, while in Scenario 3 a lower one than the current one shall be shown. The information about the potential total return is non-binding and merely constituted examples of potential performance. The effective total return is the average annual return in percent on the total premium paid in under the assumption that the contract will not be prematurely terminated and therefore that the benefit contained in the specimen calculation [specific reference to the table pursuant to Annex 2] will be provided at the end of the arranged contractual period. The effective return already takes into account all variables that reduce returns (insurance tax, risk premium and fees) on the insurance benefit.
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. The reduction in total return states by how many percentage points the effective total return would be on an annual basis, were performance not be reduced by insurance tax, risk premium and all costs. Since the amount of the risk premium influences the reduction in total return, the amount of the reduction in total return also depends on the agreed scope of the insurance cover. [This table must be filled out for unit-linked and index-linked life insurance as well as, where relevant, for state-sponsored retirement provision, otherwise it should be deleted] Assumed performance Effective performance Reduction in return Scenario 1 3% Scenario 2 0% Scenario 3 -3% … The assumed performance corresponds to the average annual return in percent on the assets invested by the insurance undertaking, which benefits the insurance policyholder. Since the performance cannot be predicted in advance, the potential development is presented for at least three prescribed scenarios (3 %, 0 % and -3 %). The performance information is non-binding and merely constitute examples of potential performance. The effective performance is the average annual return in percent on the total premium paid in under the assumption that the contract will not be prematurely terminated and therefore that the benefit contained in the specimen calculation [specific reference to the table pursuant to Annex 2] will be provided at the end of the arranged contractual period. The effective performance on the one hand takes into account all variables that reduce returns (insurance tax, risk premium and fees) on the insurance benefit. The reduction in performance is the result of the assumed performance minus the effective performance Information about guaranteed rate of return: [This table is to be filled where relevant.] Guaranteed rate of return Effective guaranteed rate of return The guaranteed rate of return is the annual guaranteed return in percent on the invested assets. The effective guaranteed rate of return is the average annual return in percent on the total premium paid in under the assumption that the contract will not be prematurely terminated and therefore that the guaranteed benefit contained in the specimen calculation [specific reference to the table pursuant to Annex 2] will be provided at the end of the arranged contractual period. Any shares in profits are not taken into consideration in this depiction. [The following sentence is only to be stated in the case of the effective guaranteed rate of return being negative:] A negative effective guaranteed rate of return means that the guaranteed performance of the endowment calculated at the time of the policy being concluded is lower than the total of premiums paid-in. [For retirement annuities the following sentence should be used instead of the previous sentence in the case that the effective guaranteed rate of return is negative:] A negative effective guaranteed rate of return means that the guaranteed redemption capital at the start of the pension payment phase is lower than the total of premiums paid-in. Fees: [The information about fees pursuant to Article 2 para. 5 no. 4 should be entered here]
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. Annex 2 Life Insurance Information Requirements Regulation 2018 Specimen Calculation pursuant to Article 3 para. 1 LV-InfoV 2018 Year Benefit provided by insurer Surrender value Paid-up benefit Premium Premium sum guaranteed % % % guaranteed % % % guaranteed % % % 1 2 3 4 5 6 7 8 9 10 …
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. Annex 3 Life Insurance Information Requirements Regulation 2018 Standardised Information Document for Term Life Insurance Products (LIPID) pursuant to Article 23 para. 1 LV-InfoV 2018 Information Document for [Product Name] [Name of the Insurance Undertaking] Logo of the IU CAUTION: Only the most important information pursuant to Article 19 LV-InfoV is stated here. The full pre-contractual and contractual information can be found • in XXXXXXXXXXX, • in XXXXXXXXXXX and • in XXXXXXXXXXX. What is this type of insurance? XXXXXXXXXXXXXXXX What is insured? ✓ XXXXXXXXXXXX ✓ XXXXXXXXXXXX ✓ … XXXXXXXXXXXXXX XXXXXXXXXXXXXX The insurance benefit is dependent on the contractual arrangement arranged on an individual basis. What is not insured? x XXXXXXXXXXXXXXXX x XXXXXXXXXXXXXXXX x XXXXXXXXXXXXXXXX Are there any restrictions on cover? ! XXXXXXXXXXXXXXXXX ! XXXXXXXXXXXXXXXXX ! XXXXXXXXXXXXXXXXX
All English translation of the authentic German text is unofficial and serves merely information purposes. The official wording in German can be found in the Austrian Federal Law Gazette (Bundesgesetzblatt; BGBl.). All translations have been prepared with great care, but linguistic compromises had to be made. The reader should also bear in mind that some provisions of these laws will remain unclear without certain background knowledge of the Austrian legal and political system. Please note that these laws may be amended in the future and check occasionally for updates. Where am I covered? XXXXXXXXXX What are my or the insured persons obligations? XXXXXXXXXXXXX When and how do I pay? When: XXXXXXXXXXX How: XXXXXXXXXXX When does the cover start and end? Start: XXXXXXXX End: XXXXXXXX How do I cancel the contract? XXXXXXXXXXXX