Regulatory Alerts2025-05-12
Consumer Protection Regulations 2025
The Board of Directors of the Abu Dhabi Global Market enacted the Consumer Protection Regulations 2025 to govern consumer rights and ensure fair practices between providers and consumers within the jurisdiction. The regulations impose strict obligations on providers regarding product labeling, pricing transparency, advertising accuracy, and the prohibition of unfair contract terms. Furthermore, the document establishes comprehensive warranty, maintenance, and defect resolution procedures, granting consumers specific rights to refunds, replacements, or repairs while empowering the Registrar with enforcement and investigative powers.
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