2020-04-21
The Financial Sector Conduct Authority issued this communication to direct managers of collective investment schemes on maintaining regulatory compliance during the COVID-19 lockdown. Managers must promptly report and remediate value-at-risk portfolio breaches, utilize valid electronic signatures for supplemental deeds, and immediately disclose liquidity constraints from increased repurchase requests. The Authority also permits flexible investor communication channels, provided managers implement security measures to protect client data and maintain timely complaint resolution.
1 FSCA COMMUNICATION 23 OF 2020 (CIS) IMPACT OF CORONAVIRUS (COVID-19): EXPECTATIONS ON MANAGERS OF COLLECTIVE INVESTMENT SCHEMES
2 • Monitor and possibly review risk management policies and risk controls to ensure that they are still appropriate and effective; and • Ensure that all actions taken to manage the portfolios are appropriate and are always in the best interest of the investors. 3. Portfolio review applications We are aware that some managers continue to submit portfolio review applications to the Authority and are struggling to obtain physical signatures on their supplemental deeds and other related documents due to the nationwide lockdown. The Authority is willing to accept electronic signatures on supplemental deeds to approve changes to portfolios. Managers and trustees may use such electronic signatures where appropriate and relevant documents should be construed accordingly. Further, in all cases where an electronic signature is used, the managers and trustees must ensure that that the signatory has seen and agreed with all the information in the documents. 4. Liquidity risk management The Authority is cognisant of the recent market volatility and its effects on the overall portfolio liquidity. Whilst the Authority expects managers to robustly and effectively apply liquidity risk management strategies through various scenarios testing and liquidity evaluation techniques in order to be able to respond to the risks identified during this time, the Authority would like to request managers who are experiencing liquidity constraints related to increased repurchase requests to inform us immediately as soon as the manager becomes aware and without delay of the liquidity constraints. 5. Communication with investors The Authority understands the operational challenges that managers are facing in this current situation and that there may be variations in their forms of communication with investors during this period. In this context, the Authority does not have a supervisory concern about the forms of communication that managers are using to communicate with investors as long as managers ensure that all forms of communication from the investors are monitored and
3 managers apply the necessary security measures in order to ensure the optimal safety of their investors’ information and of the business at large. The Authority encourages managers to continue to actively communicate with investors this time and ensure that necessary measures are taken into account to resolve customer complaints timeously and that turn-around-times on resolving complaints through any channels are not compromised. 6. Contact For more information regarding this Communication please send an e-mail to Chwayita Mtebele at Chwayita.Mtebele@fsca.co.za.