The Financial Conduct Authority issued Final Guidance FG22/6 regarding the closure or conversion of bank branches and ATMs. The document establishes requirements for firms to provide adequate notice and support to customers affected by these changes. It aims to ensure that consumers are not disadvantaged when access to physical banking services is reduced or altered.
Consultation opened
14/06/2022
Consultation closed
26/07/2022
Final guidance published
11/10/2022
11/10/2022